Crm Executive

Sheth Realty; Mumbai; On-site; INR 240,000 - 360,000; Full time

Job summary

Sheth Realty in Mumbai is seeking a CRM Executive to manage customer service, handle queries via calls, emails, and follow-ups, and coordinate order-related activities.

You will update CRM records, maintain Excel reports, coordinate with Sales and Presales, track interactions, support site visits, and ensure timely resolution while maintaining customer satisfaction.

Qualifications

• UG: Any Graduate.

Responsibilities

• Handle customer queries via calls, emails and follow-ups; update CRM records and maintain Excel reports.
• Coordinate with Sales & Presales teams; track interactions, support site visits; ensure timely resolution and customer satisfaction.

Education

UG: Any Graduate

Job description

CRM Executive || Customer Service & Order Coordination

Handle customer queries, calls,emails & follow-ups. Update CRM records, maintain Excel reports,coordinate with Sales & Presales teams, track interactions,support site visits & ensure timely resolution of concerns while maintaining cust & satisfaction

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Sheth Realty stands tall as a brand that speaks volumes of innovation and excellence. With a legacy spanning three decades, our commitment to design-driven innovation. We pride ourselves on crafting experiences that resonate deeply with our patrons