Crm Executive

DAC Developers Pvt. Ltd.; Chennai; On-site; INR 300,000 - 540,000; Full time

Job summary

DAC Developers Pvt. Ltd. is seeking a role to manage the buyer’s journey from booking to possession.

The candidate will handle essential documentation, coordinate loan disbursements, and ensure timely payments while maintaining accurate CRM records. This position also covers client support and final handover processes with a focus on smooth documentation and seamless registrations. The role requires coordinating with banks, builders, and clients, ensuring compliance with agreements, and

Responsibilities

• Documentation: Prepare and execute Allotment Letters, Builder-Buyer Agreements (BBAs), and Sale Deeds.
• Financial Tracking: Issue Milestone-Based Demand Letters, follow up on overdue payments, and manage collection targets.
• Loan Coordination: Assist buyers with bank loan disbursements and provide necessary project NOCs.
• Customer Support: Act as the main point of contact for client queries, construction updates, and grievance resolution.
• Possession & Handover: Coordinate final site walkthroughs (snagging), issue Possession Letters, and facilitate property registration.
• Data Management: Keep the CRM system (Salesforce, Sell.do, Zoho, etc.) updated with clean customer and payment records

Job description

Primary Goal:

Manage the buyers journey from booking to final possession, ensuring timely payment collections and smooth documentation.

Key Responsibilities

• Documentation: Prepare and execute Allotment Letters, Builder-Buyer Agreements (BBAs), and Sale Deeds.
• Financial Tracking: Issue Milestone-Based Demand Letters, follow up on overdue payments, and manage collection targets.
• Loan Coordination: Assist buyers with bank loan disbursements and provide necessary project NOCs.
• Customer Support: Act as the main point of contact for client queries, construction updates, and grievance resolution.
• Possession & Handover: Coordinate final site walkthroughs (snagging), issue Possession Letters, and facilitate property registration.
• Data Management: Keep the CRM system (Salesforce, Sell.do, Zoho, etc.) updated with clean customer and payment records