Credit Manager-Loan Against Property

IDFC FIRST Bank; Dehradun; On-site; INR 900,000 - 1,400,000; Full time

Job summary

IDFC FIRST Bank is seeking a Credit Manager - LAP to evaluate, review, and approve LAP credit proposals within Retail Underwriting. The role focuses on policy adherence, SLA delivery, and portfolio quality through proactive monitoring and cross-team collaboration.

The incumbent will supervise underwriters, engage with customers to assess creditworthiness, and ensure complete KYC/documentation while partnering with sales to meet targets and regulatory standards.

Qualifications

• Graduate in any discipline (mandatory).
• Minimum of 2 years in credit underwriting, preferably LAP or retail lending.
• Strong analytical and decision-making skills; ability to assess creditworthiness.

Responsibilities

• Underwrite secured and unsecured loan proposals per policies and SLAs.
• Supervise a team of credit underwriters and provide guidance.
• Conduct discussions with customers to assess creditworthiness.
• Minimize delinquencies by proactive customer engagement at first sign of default.
• Ensure completion and verification of credit and KYC docs via calls, visits, and collateral checks.
• Coordinate with sales to meet business targets and maintain SLA compliance.
• Adhere to credit policies and regulatory standards.
• Monitor portfolio performance and identify early warning signals.
• Track deferrals/renewals and develop account strategies with the business team.

Skills

Analytical thinking

Decision making

Team mentoring

Communication

Interpersonal skills

Attention to detail

Compliance awareness

Education

Graduate in any discipline

Job description

Job Description:

Job Requirements

About the Role

The Credit Manager - Loan Against Property (LAP) is responsible for evaluating, reviewing, and approving credit proposals related to LAP products within the Retail Underwriting function. The role involves maintaining agreed service level deliverables, ensuring adherence to credit policies, and managing portfolio quality through regular monitoring and strategic account management. The incumbent will work closely with business teams to align credit decisions with the bank's risk appetite and foster effective interpersonal relationships across teams.

Key Responsibilities

Primary Responsibilities

• Underwrite secured and unsecured loan proposals in accordance with defined policies and procedures, ensuring service level agreements (SLAs) are met.
• Supervise a team of credit underwriters and provide necessary guidance and support.
• Conduct personal discussions with customers to assess creditworthiness.
• Minimize front-end delinquencies by proactively engaging with customers at the first sign of default.
• Ensure completion and verification of credit and KYC documentation through telephonic checks, field visits, and collateral inspections.
• Coordinate with the sales team to meet business targets and maintain SLA compliance.
• Ensure strict adherence to credit policies and regulatory standards.

Secondary Responsibilities

• Monitor portfolio performance and identify early warning signals.
• Track deferrals and renewals and develop appropriate account strategies in collaboration with the business team.
• Maintain strong peer relationships and contribute to a collaborative work environment.

What We Are Looking For

Education

• Graduate in any discipline (mandatory)

Experience

• Minimum of 2 years of experience in credit underwriting, preferably in LAP or retail lending

Skills and Attributes

• Strong analytical and decision-making skills
• In-depth understanding of credit assessment and risk evaluation
• Ability to manage and mentor a team
• Excellent communication and interpersonal skills
• Attention to detail and commitment to compliance