Credit Manager-Loan Against Property

IDFC FIRST Bank; Chandigarh; On-site; INR 800,000 - 1,500,000; Full time

Job summary

IDFC FIRST Bank is seeking a Credit Manager – LAP to evaluate, review, and approve LAP credit proposals within Retail Underwriting. You will lead a team, engage with customers for creditworthiness, and ensure compliance with policy and KYC standards.

The role emphasizes risk-aware decisions and collaboration with sales to achieve targets. Ideal candidates will have a graduate degree and at least 2 years of LAP/retail lending underwriting experience, with strong analytical and interpersonal

Qualifications

• Graduate in any discipline (mandatory).
• Minimum of 2 years of experience in credit underwriting, preferably in LAP or retail lending.
• Strong analytical and decision‑making skills.
• Ability to manage and mentor a team.
• Excellent communication and interpersonal skills.

Responsibilities

• Underwrite secured and unsecured loan proposals in line with policies and SLAs.
• Supervise a team of credit underwriters and provide guidance and support.
• Conduct personal discussions with customers to assess creditworthiness.
• Minimize front-end delinquencies by engaging with customers at first sign of default.
• Ensure completion and verification of credit and KYC documentation via telephonic checks, field visits, and collateral inspections.
• Coordinate with the sales team to meet business targets and maintain SLA compliance.
• Ensure strict adherence to credit policies and regulatory standards.
• Monitor portfolio performance and identify early warning signals.
• Track deferrals and renewals and develop account strategies with the business team.
• Maintain strong peer relationships and contribute to a collaborative work environment.

Skills

Analytical thinking

Decision making

Mentoring

Communication skills

Attention to detail

Education

Graduate degree

Job description

Job Requirements

About the Role

The Credit Manager – Loan Against Property (LAP)

is responsible for evaluating, reviewing, and approving credit proposals related to LAP products within the Retail Underwriting function. The role involves maintaining agreed service level deliverables, ensuring adherence to credit policies, and managing portfolio quality through regular monitoring and strategic account management. The incumbent will work closely with business teams to align credit decisions with the bank’s risk appetite and foster effective interpersonal relationships across teams.

Key Responsibilities

Primary Responsibilities

• Underwrite secured and unsecured loan proposals in accordance with defined policies and procedures, ensuring service level agreements (SLAs) are met.
• Supervise a team of credit underwriters and provide necessary guidance and support.
• Conduct personal discussions with customers to assess creditworthiness.
• Minimize front-end delinquencies by proactively engaging with customers at the first sign of default.
• Ensure completion and verification of credit and KYC documentation through telephonic checks, field visits, and collateral inspections.
• Coordinate with the sales team to meet business targets and maintain SLA compliance.
• Ensure strict adherence to credit policies and regulatory standards.

Secondary Responsibilities

• Monitor portfolio performance and identify early warning signals.
• Track deferrals and renewals and develop appropriate account strategies in collaboration with the business team.
• Maintain strong peer relationships and contribute to a collaborative work environment.

What We Are Looking For

Education

• Graduate in any discipline (mandatory)

Experience

• Minimum of 2 years of experience in credit underwriting, preferably in LAP or retail lending

Skills and Attributes

• Strong analytical and decision‑making skills
• In‑depth understanding of credit assessment and risk evaluation
• Ability to manage and mentor a team
• Excellent communication and interpersonal skills
• Attention to detail and commitment to compliance