Creative QA

Omnicom Global Solutions; Gurugram District; Hybrid; INR 550,000 - 900,000; Full time

Job summary

Omnicom Global Solutions in India is seeking a QA/Operations professional with 3-6 years of experience to ensure asset quality and process compliance across projects.

You will review assets, guide juniors, use Excel/Smartsheet, and participate in training and client-facing activities to support onboarding and tool rollouts.

Qualifications

• 3-6 years of experience in quality assurance, production, or a related operations role.
• Demonstrated ability to work independently and make sound judgment calls on quality and escalation decisions.
• Comfortable supporting or guiding newer team members, even informally.
• Strong working knowledge of spreadsheet-based and tracking tools (e.g., Excel, Smartsheet, or similar).
• Excellent written and spoken English, with confidence participating in client-facing conversations when required.

Responsibilities

• Review assets and deliverables against quality standards, brand guidelines, and tech/market/client-specific requirements, from project intake through final upload.
• Validate content before upload and re-check post-upload and corrected assets to confirm issues are properly resolved before sign-off.
• Identify, document, and categorize errors, inconsistencies, or deviations found during review, applying consistent judgment to assess severity and prioritize findings.
• Maintain accurate status tracking throughout delivery and communicate outcomes to relevant stakeholders.
• Work closely with production and asset management teams to clarify requirements and resolve flagged issues efficiently.
• Participate in team syncs, alignment sessions, and process discussions, contributing observations from day-to-day execution.
• Accompany new team members during onboarding stages, supporting their ramp-up on processes and tools.
• Act as a reference point for junior colleagues navigating day-to-day
• Participate in training sessions or client-facing conversations when needed.
• Support the rollout of process changes or new tools within the team.

Skills

QA experience

Independent judgment

Supporting juniors

Excel

Smartsheet

DAM/PIM familiarity

English communication

Multitasking

Tools

Excel

Smartsheet

Job description

About Omnicom Global Solutions

Omnicom Global Solutions (OGS) is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicoms branded networks and specialty firms deliver advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialized communication solutions to over 5,000 clients across more than 70 countries.

OGS India serves as a key global capability center for Omnicom, enabling its agencies and group companies with scaled delivery, specialized expertise, and integrated solutions. Our capabilities span Media, Data & Analytics, Technology, MarTech, Commerce, Business Support Solutions, Creative Production, Healthcare, and Strategy & Insights.

With a workforce of over 7,000 professionals in India, OGS continues to expand its capabilities and global impact, supporting the evolving needs of clients and agencies. We are committed to building future-ready talent and delivering high-quality, outcome-driven solutions.

OGS India continues to expand its scale and capabilities through the integration of additional global operations, further strengthening its position as a strategic solutions engine for Omnicom.

Lets build whats next.

Key Responsibilities:

• Review assets and deliverables against quality standards, brand guidelines, and Tech/Market/client-specific requirements, from project intake through final upload.
• Validate content before upload and re-check post-upload and corrected assets to confirm issues are properly resolved before sign-off.
• Identify, document, and categorize errors, inconsistencies, or deviations found during review, applying consistent judgment to assess severity and prioritize findings.
• Maintain accurate status tracking throughout delivery and communicate outcomes to relevant stakeholders.
• Work closely with production and asset management teams to clarify requirements and resolve flagged issues efficiently.
• Participate in team syncs, alignment sessions, and process discussions, contributing observations from day-to-day execution.
• Accompany new team members during onboarding stages, supporting their ramp-up on processes and tools.
• Act as a reference point for junior colleagues navigating day-to-day
• Participate in training sessions or client-facing conversations when needed.
• Support the rollout of process changes or new tools within the team.

Required Skills:

• 3-6 years of experience in quality assurance, production, or a related operations role.
• Demonstrated ability to work independently and make sound judgment calls on quality and escalation decisions.
• Comfortable supporting or guiding newer team members, even informally.
• Strong working knowledge of spreadsheet-based and tracking tools (e.g.,Excel, Smartsheet, or similar).
• Excellent written and spoken English, with confidence participating in client-facing conversations when required.
• Comfortable managing multiple accounts or workstreams simultaneously.
• Familiarity with digital asset management (DAM) or product information management (PIM) systems.
• Prior experience supporting onboarding or training for new hires.