Adops - Manager

Annalect India; Bengaluru; On-site; INR 1,400,000 - 2,800,000; Full time

Job summary

Omnicom Global Solutions in India seeks a Manager - Ad Operations to lead digital campaigns for global brands. You will manage end-to-end setup, trafficking, QA, and delivery across CM360, Innovid, and Adform, guiding a team and coordinating with clients and internal teams.

You will drive efficiency through process improvements, analytics, and mentoring juniors, while staying updated on ad-tech and platform capabilities to enhance delivery and SLA adherence.

Qualifications

• Full-time graduate degree.
• 8–12 years hands-on ad operations across digital campaigns.
• 5+ years people management and stakeholder management.
• Expert-level proficiency in ad-serving and verification platforms.
• Strong analytical and root-cause problem-solving ability.
• Excellent communication with internal teams, onshore partners and clients.
• Strong Excel/data interpretation within structured workflows.

Responsibilities

• Managing end-to-end digital campaign setup, QA, trafficking and delivery across CM360, Innovid, and Adform.
• Ensure campaigns meet quality standards and resolve tracking or delivery issues.
• Collaborate with account managers, clients and internal teams for smooth execution across markets.
• Drive operational efficiency through process improvements, automation and workflows.
• Mentor junior Ad Operations team members and provide training guidance.
• Stay updated on ad-tech updates to improve delivery and efficiency.
• Plan workloads to meet SLA and optimize resource use.
• Provide performance feedback to help team develop skills.
• Act as escalation point for complex platform issues.

Skills

Ad operations

Campaign management

Stakeholder management

Analytical thinking

Excel

Education

Bachelor's degree

Tools

CM360

Innovid

Adform

Job description

Job Description:

Overview

Manager, Ad Operations

Open Locations: Bangalore, Hyderabad, Chennai, Coimbatore.

About Omnicom Global Solutions

Omnicom Global Solutions (OGS) is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and specialty firms deliver advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialized communication solutions to over 5,000 clients across more than 70 countries.

OGS India serves as a key global capability center for Omnicom, enabling its agencies and group companies with scaled delivery, specialized expertise, and integrated solutions. Our capabilities span Media, Data & Analytics, Technology, MarTech, Commerce, Business Support Solutions, Creative Production, Healthcare, and Strategy & Insights.

With a workforce of over 7,000 professionals in India, OGS continues to expand its capabilities and global impact, supporting the evolving needs of clients and agencies. We are committed to building future-ready talent and delivering high-quality, outcome-driven solutions.

OGS India continues to expand its scale and capabilities through the integration of additional global operations, further strengthening its position as a strategic solutions engine for Omnicom.

Let’s build what’s next.

Role Overview:

This exciting role of Manager - Ad Operations requires you to creatively manage digital media campaigns for our global brands. Your expertise of ad tech and knowledge of the Digital Market Cycle would make you a great fit for this position. This is a great opportunity to work closely with the Top Global brands and own large and reputed accounts.

Responsibilities

Roles & Responsibilities:

• Managing end-to-end digital campaign setup, QA, trafficking, and delivery across ad-serving platforms such as CM360, Innovid, and Adform.
• Ensure campaigns meet quality standards and resolve tracking, tagging, or delivery issues when required.
• Work closely with account managers, clients, and internal teams to support smooth campaign execution across markets.
• Ability to drive operational efficiency through process improvements, automation, and workflow optimization.
• Act as a subject matter expert on ad-serving platforms, verification tools, and campaign management processes.
• Use campaign data and reporting tools to review performance and support optimization opportunities.
• Manage and mentor junior Ad Operations team members, supporting their training and day-to-day work.
• Keep up with ad-tech updates and new platform capabilities to improve campaign delivery and efficiency.
• Plan and allocate workloads across the team to ensure campaigns are adhering the SLA and resources are used effectively.
• Provide regular feedback and performance guidance to help team members develop their technical and operational skills.
• Act as an escalation point for complex campaign or platform issues, supporting the team in resolving operational challenges.

Qualifications

Required Qualifications:

• A full-time graduate degree
• 8 - 12 years of hands‑on ad operations experience spanning campaign setup, trafficking, QA, reporting and optimization across digital channels.
• 5+ Years for People management exp., along with stakeholder management experience.
• Expert-level proficiency in ad-serving and ad verification platforms.
• Ability to diagnose and resolve complex ad‑serving, tagging, and tracking issues with strong analytical and root‑cause problem‑solving capability.
• Excellent communication skills to coordinate effectively with internal teams, onshore partners, and support critical client‑related conversations.
• Strong command of Excel/data interpretation and comfort working within structured workflows and quality assurance processes.

Preferred Qualifications:

• Experience in identifying and implementing process improvements to enhance efficiency and effectiveness.
• Strong analytical skills and logical reasoning to manage daily deliverables
• Excellent written, verbal communication and presentation skills
• Comfortable working in rotational shifts.