Coupa Administrator

Davies; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Davies in Pune, India is seeking a Coupa System Administrator to join our procurement team. The role is responsible for administrative duties within Coupa, requiring Coupa experience and a strong technical background.

Key duties include configuring the system to meet procurement needs, end-user support, training, documentation, user management, supplier onboarding, upgrades, and analytics reporting. Required: Bachelor's degree in CS or business, 5-8 years in a similar Coupa role, SQL and

Qualifications

• Bachelor's degree in computer science or business administration (Desirable).
• 5-8 years extensive experience in a similar Coupa management role.
• Strong technical skills including SQL and integration query management.
• Excellent project management skills for complex projects end-to-end.
• Experience with user management: creating and managing accounts, roles and permissions.
• Knowledge of Coupa reporting and analytics capabilities.
• Strong communication skills with both technical and non-technical stakeholders.
• Ability to work independently and in a team.

Responsibilities

• Configure Coupa to meet procurement needs.
• Provide end-user support, troubleshooting, and issue resolution.
• Train end-users on system functionality and best practices.
• Develop and maintain system documentation including SOPs and training materials.
• Manage user accounts, roles and permissions.
• Identify vendors for Coupa onboarding; supplier engagement, testing and resolution.
• Ensure system security and data integrity including ERP interfaces.
• Oversee timely upgrades of Coupa releases with testing approvals.
• Produce supplier and spend analytics reports and KPIs.
• Maintain strong relationships with stakeholders across the business.
• Manage Purchase Order lifecycle including requisitions to POs and queries.

Skills

Coupa

SQL

User management

Project management

Reporting & analytics

System integration

Communication

Independent work

Team collaboration

Procurement experience

Licensing & service management

Mentoring / Training

Education

Bachelor's degree

Tools

Coupa reporting

Job description

Coupa Administrator

Department: IT

Employment Type: Permanent - Full Time

Location: Pune

Reporting To: Head of IT

Description

We are seeking a Coupa System Administrator to join our procurement team. The role is responsible for administrative duties within Coupa. The ideal candidate will have experience with Coupa software and have a strong technical background. They will be mainly responsible for ensuring Coupa queries are actioned.

Key Responsibilities

Responsibilities & Duties*

• Ensure that the system is configured to meet our procurement needs.
• Provide end-user support, including troubleshooting and issue resolution.
• Train end-users on system functionality and best practices.
• Develop and maintain system documentation, including standard operating procedures and training materials.
• Manage user accounts, roles, and permissions.
• Identify target vendors for use of Coupa and its invoice management solution. Carry out all steps necessary to enrol them, to include supplier engagement, system maintenance, testing, query resolution etc.
• Ensure system security and data integrity including query management of ERP interfaces.
• Manage the timely upgrade of Coupa releases including testing approvals and knowledge of new Coupa features.
• Produce accurate and timely supplier and spend analytics reports, including Procurement monthly reports, KPI’s and others as required.
• Optimised, collaborative, strong, and sustainable relationships developed and maintained with end-users and internal/external stakeholders across all areas of the business.
• Purchase Order Management including conversion of requisitions to purchase orders where appropriate and management of queries regarding receipting, PO closures and cancellations.

Experience & Education*

• Bachelor's degree in a relevant field, such as computer science or business administration. (Desirable)
• 5-8 Years Extensive experience in a similar role, managing Coupa or a similar management system.
• Strong technical skills, including proficiency in SQL and experience in system integration query management.
• Excellent project management skills, with the ability to manage complex projects from start to finish.
• Experience with user management, including creating and managing user accounts, roles, and permissions.
• Knowledge of Coupa's reporting and analytics capabilities.
• Strong communication skills, with the ability to communicate complex technical information to both technical and non-technical stakeholders.
• Ability to work independently and in a team environment

Skills, Knowledge & Expertise

Experience & Education*

• Bachelor's degree in a relevant field, such as computer science or business administration. (Desirable)
• 5-8 Years Extensive experience in a similar role, managing Coupa or a similar management system.
• Strong technical skills, including proficiency in SQL and experience in system integration query management.
• Excellent project management skills, with the ability to manage complex projects from start to finish.
• Experience with user management, including creating and managing user accounts, roles, and permissions.
• Knowledge of Coupa's reporting and analytics capabilities.
• Strong communication skills, with the ability to communicate complex technical information to both technical and non-technical stakeholders.
• Ability to work independently and in a team environment

Knowledge, Skill, ability

• Ability to manage conflicting priorities, multitask and meet deadlines.
• Excellent communicator.
• Strong Stakeholder management.
• Procurement experience.
• Licensing and service management.
• Mentoring / Training skills.
• Proven ability to produce high quality deliverables in terms of content and presentation.
• Excellent communication skills, both written and verbal.
• Strong analytical and problem-solving ability.