Coupa Program Manager (Afternoon Shift)

Anaplan; Gurugram District; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

Anaplan is seeking an experienced Coupa Program Manager in Gurugram, India, to lead our Coupa ecosystem. This senior role involves strategic leadership for the Procure-to-Pay function, ensuring platform performance and user adoption.

The successful candidate will have over 10 years of Coupa experience, managing day-to-day stability and architecting P2P solutions. A commitment to diverse and inclusive practices is essential. Work hours will align with US stakeholders.

Qualifications

• 10+ years of hands-on experience in a Coupa-focused role.
• Expert-level knowledge of Coupa modules.
• Experience mentoring or providing technical guidance.

Responsibilities

• Own the Coupa platform and oversee its stability.
• Architect and implement end-to-end P2P solutions.
• Guide the Procurement team on process optimization.
• Mentor and upskill team members.
• Manage complex technical issues and integrations.

Skills

Coupa expertise

Procure-to-Pay process

Strategic influence

Problem-solving skills

Communication skills

Tools

Workday Financials

Job description

Business Title - Coupa Program Manager

We are seeking an experienced Coupa Administrator to take ownership and provide strategic leadership for our Coupa ecosystem. This is a senior, hands‑on role for someone who is passionate about building a world‑class Procure‑to‑Pay function. You will be the organization’s foremost expert on Coupa, accountable for its performance, roadmap, and adoption.

We require the ability to work in the US shift to support US stakeholders. The latest end time for the shift will be around midnight IST.

Key Responsibilities

• Assume primary ownership of the Coupa platform, serving as the lead strategist responsible for its day‑to‑day stability and long‑term strategic improvements.
• Architect and implement end‑to‑end P2P solutions, driving the adoption of new features and managing platform release cycles.
• Influence and guide the Procurement team on process optimization, ensuring the platform’s configuration and usage align with strategic business goals.
• Guide, mentor, and upskill team members.
• Serve as the escalation point for the most complex technical issues, including integration troubleshooting and advanced configuration challenges.
• Maintain and optimize all core Coupa configurations (e.g., business rules, approval chains, chart of accounts, suppliers).
• Proactively monitor and enforce data quality standards across supplier data, catalogs, and accounting structures.
• Perform basic ad‑hoc operational tasks in Workday Financials as needed to assist the wider finance team.
• Create and own all documentation for processes, configurations, and best practices.

Qualifications & Experience

• 10+ years of hands‑on experience in a Coupa‑focused role with clear progression towards platform ownership and strategy.
• Deep, expert‑level knowledge of Coupa modules, including Procure‑to‑Order (P2O), and their underlying architecture.
• Proven ability to influence and advise senior stakeholders and business partners, particularly within Procurement functions.
• Strong understanding of system configuration, business rules, complex approval workflows, user roles, and integration points.
• Experience mentoring or providing technical guidance.
• Excellent problem‑solving, documentation, and communication skills, with a demonstrated ability to work independently and lead through influence.

Preferred Qualifications

• Significant experience with Coupa integrations, particularly with ERP systems like Workday Financials.
• Configuration experience on Workday Financials.
• Experience in change management, process documentation, or developing internal training programs.
• Coupa certifications (e.g., Coupa Admin, Coupa Certified Professional, Solutions Architect) are a strong plus.

Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.