Counsellor

Cognus Technology Limited; Udaipur District; On-site; INR 300,000 - 420,000; Full time

Job summary

Cognus Technology Limited is seeking a dedicated Counsellor for its EPT department to guide students through IELTS, PTE and other English proficiency courses. The role focuses on counselling walk-ins, assessing student needs, and proposing suitable study plans aligned with academic or immigration goals.

You will manage inquiries via calls, emails and WhatsApp, maintain CRM records, and strive to achieve monthly admissions targets while coordinating with trainers and operations for smooth

Qualifications

• 1–3 years of counselling experience in IELTS, PTE or education industry.
• Strong counselling, communication and interpersonal skills.
• Excellent presentation and convincing abilities.
• Proficiency with MS Office and CRM software.
• Ability to handle walk-ins and convert leads into admissions.

Responsibilities

• Attend and counsel walk-in students regarding IELTS, PTE, and other English proficiency test preparation courses.
• Understand students' requirements and recommend suitable courses and study plans.
• Explain course features, batch schedules, fees and enrollment procedures.
• Follow up with prospective students through calls, emails and WhatsApp to convert inquiries into admissions.
• Maintain accurate records of inquiries, counselling sessions, and admissions in the CRM/system.
• Achieve monthly admission and conversion targets.
• Coordinate with trainers and operations teams for batch allocation and student onboarding.

Skills

Counselling

Communication

Interpersonal skills

Presentation

CRM software

MS Office

Tools

CRM software

MS Office

Job description

We are looking for a dedicated andenthusiastic Counsellor for our EPT (English Proficiency Test) Department. Theideal candidate should have good knowledge of IELTS, PTE, and other Englishproficiency courses, along with excellent communication and counselling skills.The role involves handling walk-in inquiries, counselling prospective students,and guiding them in selecting the most suitable course based on their academicor immigration goals.

Key Responsibilities

• Attend and counsel walk-in students regarding IELTS,PTE, and other English proficiency test preparation courses.
• Understand students' requirements and recommendsuitable courses and study plans.
• Explain course features, batch schedules, fees, andenrollment procedures.
• Follow up with prospective students through calls,emails, and WhatsApp to convert inquiries into admissions.
• Maintain accurate records of inquiries, counsellingsessions, and admissions in the CRM/system.
• Achieve monthly admission and conversion targets.
• Coordinate with trainers and operations teams for batchallocation and student onboarding.

Requirements

• 1–3 years of experience in counselling for IELTS, PTE,Spoken English, or Study Abroad/Education industry..
• Strong counselling, communication, and interpersonalskills.
• Excellent presentation and convincing abilities.
• Ability to handle walk-ins and convert leads intoadmissions.
• Basic computer knowledge and familiarity with MS Officeand CRM software.
• Customer-focused with a positive and professionalattitude.
• Ability to work in a target-driven environment.