Counsellor

IDP; Hyderabad; On-site; INR 400,000 - 560,000; Full time

Job summary

Imperial Design Personnel is seeking an Education Counsellor to guide international students to suitable institutions, outlining study opportunities, local education systems, culture, and geographic regions. You will assist with documentation, enrolments, and promotion of IDP products and services to students and families.

The role emphasizes strong communication with education providers and students, ensuring clear understanding of admissions processes and qualifications, and maintaining

Qualifications

• Experience in a sales or customer service driven environment.
• Good understanding of the education sector and placement of students.
• Relevant tertiary qualifications and/or prior Education Counsellor experience.
• Outstanding stakeholder management and communication skills in English.

Responsibilities

• Drive achievement of pipeline goals, customer satisfaction, and advocacy targets through each stage of the student journey.
• Provide outstanding customer service to students, families and education providers throughout the process.

Skills

Sales experience

Customer service

English fluency

Stakeholder management

Education

Relevant tertiary qualifications

Job description

Job Summary

The Education Counsellor will provide excellent counselling services to guide international students to find the institution that best meets their learning and career aspirations, including providing students with the right information and advice on study opportunities and local education system, culture and geographic region, assisting with application documentation, facilitating enrolments, and promoting IDP products and services.

Key Accountabilities

• Drive achievement of your pipeline goals, customer satisfaction, and advocacy targets through each stage of the student journey, including promoting student essential products and services, managing and maintaining leads and successful applications, seeking referral opportunities, encouraging and participating in event and lead generating activity, database maintenance.
• Provide outstanding customer service to students, their families and education providers throughout the process, including participating in planning activities to build student engagement, providing students with the right information about admissions, processes and qualification options in a way they can understand easily, and proactively engaging with students and education providers regularly.

Required Experience

• Experience in a sales or customer service driven environment, including achieving individual and team based targets.
• Good understanding of the education sector and placement of students into VET and universities, including immigration requirements and processes.
• Relevant tertiary qualifications and/or prior experience working as an Education Counsellor or similar role.
• Outstanding stakeholder management and communication skills, including fluency in English, both verbal and written.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.