Contracts Support Assistant

Jobtailor; Gurugram District; On-site; INR 420,000 - 620,000; Full time

Job summary

Jobtailor in Gurugram is seeking a Contracts and Pricing Administrator to support internal clients by processing contracts, pricing, and deal hub tasks. You will liaise with teams on client terms and manage access to price lists in Gartner systems.

The role requires up to 2 years of experience, strong Excel and MS Office skills, and exceptional English communication. A fast-paced, client-focused environment awaits in this international context.

Qualifications

• Degree with major field of study in law/business administration is preferred.
• 0-2 years of experience in contracts/pricing administration at an international firm or IP-based business, or college/corporate internship experience.
• Extremely professional and customer service oriented.
• Experience and adaptability in a fast-paced work environment, preferably in client service.
• Ability to prioritize workload based on value of business to Gartner.
• Experience with Microsoft Office and database systems.
• Expert capability in Microsoft Excel.
• Experience handling multiple priority activities/projects within allotted SLA.
• Strong interpersonal and relationship building skills.
• Excellent English verbal and written communication skills.
• Process-driven, methodical, organized, and strong attention to detail.
• Ability to work autonomously with a high degree of self-reliance.
• Team player with good time management skills.

Responsibilities

• Provide administrative and professional support to internal clients through timely processing of Contracts Management, Pricing, and Deal Hub administrative functions.
• Liaise with internal associates regarding client custom products, pricing, and contract terms.
• Enter product and pricing data into Gartner systems and identify non-standard terms requiring modifications.
• Manage access to custom price lists in Gartner systems based on account eligibility.
• Perform quality assurance testing of completed work.
• Assist with changes to standard price lists and annual price action tasks.
• Monitor and manage global email inboxes supporting Global sales teams.
• Collate data from Gartner systems and resources into client-specific forms and questionnaires, identifying non-standard terms requiring negotiation or modifications.
• Liaise with internal associates regarding client legal forms and requests.
• Manage Pricing, Deal Hub, Sales, and Contracts team requests to meet objectives and deadlines.
• Support periodic reporting and analysis on key metrics.
• Respond to emails, live calls, and voicemails within each business day.
• Suggest process and technology improvements.
• Handle repetitive, non-subjective requests to free senior team members for higher-value tasks.
• Help ensure SLAs are met and sales are fully supported.

Skills

Customer service orientation

Time management

Interpersonal skills

Organizational skills

Self-reliance

Team player

Education

Degree in law/business administration

Tools

Microsoft Excel

Microsoft Office

Database systems

Job description

• Provide administrative and professional support to internal clients through timely processing of Contracts Management, Pricing, and Deal Hub administrative functions
• Liaise with internal associates regarding client custom products, pricing, and contract terms
• Enter product and pricing data into Gartner systems from client contract documents and identify non-standard terms requiring modifications
• Manage access to custom price lists in Gartner systems based on account eligibility
• Perform quality assurance testing of completed work
• Assist with changes to standard price lists and annual price action tasks
• Monitor and manage global email inboxes supporting Global sales teams
• Collate data from Gartner systems and resources into client-specific forms and questionnaires, identifying non-standard terms requiring negotiation or modifications
• Liaise with internal associates regarding client legal forms and requests
• Manage Pricing, Deal Hub, Sales, and Contracts team requests to meet objectives and deadlines
• Support periodic reporting and analysis on key metrics
• Respond to emails, live calls, and voicemails within each business day
• Suggest process and technology improvements
• Handle repetitive, non-subjective requests to free senior team members for higher-value tasks
• Help ensure SLAs are met and sales are fully supported

Requirements

• Degree with major field of study in law/business administration is preferred
• 0-2 years of experience in contracts/pricing administration at an international firm or intellectual property-based business, or college/corporate internship experience
• Extremely professional and customer service oriented
• Experience and adaptability in a fast-paced work environment, preferably in client service
• Ability to prioritize workload based on value of business to Gartner
• Experience with Microsoft Office and database systems
• Expert capability in Microsoft Excel
• Experience handling multiple priority activities/projects within allotted SLA
• Strong interpersonal and relationship building skills
• Excellent English verbal and written communication skills
• Process-driven, methodical, organized, and strong attention to detail
• Ability to work autonomously with a high degree of self-reliance
• Team player with good time management skills

Core Competencies

Demonstrates expertise in Contracts Management, Pricing, and Deal Hub administrative functions while providing exceptional customer service and support to internal clients. Proficient in data entry, quality assurance, and process improvement within a fast-paced environment.

Highest-signal resume keywords

• Contracts Management
• Pricing Administration
• Microsoft Excel Expertise
• Customer Service Orientation
• Attention to Detail

ATS Optimization Keywords

Hard Skills

• Contracts Management
• Pricing Administration
• Data Entry
• Quality Assurance Testing
• Process Improvement

Soft Skills

• Interpersonal Skills
• Relationship Building
• Time Management
• Organizational Skills
• Self-Reliance

Industry Keywords

• Client Service
• International Firm
• Intellectual Property
• SLA Management

Tools & Technologies

• Microsoft Office
• Database Systems