Continuous Improvement Senior Analyst

HH Global; Mumbai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

HH Global is seeking a Continuous Improvement Senior Analyst to drive operational excellence across Global Finance Operations, investigating root causes and standardising end-to-end processes. You will lead end-to-end CI initiatives using Lean Six Sigma, Agile and DMAIC, analyse data to identify trends, and develop KPIs, dashboards and business cases.

Collaborating with stakeholders and technology teams, you will foster a culture of continuous improvement and measure outcomes across the

Qualifications

• Bachelor's degree required in business, operations, analytics, or related field.
• Certified in Lean Six Sigma (Green Belt minimum) and knowledge of Agile.
• Strong analytical skills with proficiency in Excel, Power BI and data visualization.
• Experience in process mapping, documentation, and operational controls (Visio, Miro, Blueworks Live).
• Knowledge of automation technologies (RPA) and change management.
• Experience in finance operations or transactional environments.

Responsibilities

• Analyze, map, and optimize end-to-end finance processes to identify inefficiencies, risks, and improvement opportunities.
• Lead continuous improvement initiatives using Lean, Six Sigma, Agile, Kaizen, DMAIC methodologies.
• Use data analytics to evaluate process performance, identify trends, and provide actionable insights.
• Develop KPIs, dashboards, business cases, and benefits tracking to measure improvement outcomes.
• Facilitate workshops and collaborate with stakeholders, process owners, SMEs, and technology teams to drive transformational change.
• Support process transitions through process mapping, SOP development, training materials, and operational readiness assessments.
• Manage improvement projects from discovery through implementation, including planning, documentation, risk management, and stakeholder engagement.
• Coach, train, and mentor teams on Continuous Improvement tools and best practices to build organizational capability.
• Monitor adoption, compliance, and sustainability of process changes.
• Promote a culture of continuous improvement by sharing best practices and influencing stakeholders across the organization.

Skills

Continuous Improvement

Operational Excellence

Process Transformation

Lean Six Sigma Green Belt

Agile

RPA & Automation awareness

Excel

Power BI

Data Visualization

Process Mapping

Change Management

Finance Operations

Stakeholder Management

Education

Bachelor's degree in Business, Operations, Analytics, or related field

Tools

Excel

Power BI

Visio

Miro

Blueworks Live

Job description

Job Description:

Purpose of the Role

The Continuous Improvement Senior Analyst plays a key role in driving operational excellence and best in class ways of working across global Finance Operations by investigating and understanding root cause, optimising and standardising end to end business processes increasing efficiency, reducing waste and improving end to end performance.

The Continuous Improvement Senior Analyst role combines data driven analysis with continuous improvement problem solving methodology to identify opportunities, lead end to end process improvement initiatives as well as collaborating with technology teams driving system, automation and transformation change.

The Continuous Improvement Senior Analyst is key in building a continuous improvement culture across the wider HH Global organisation.

Key Responsibilities

• Analyze, map, and optimize end-to-end finance processes to identify inefficiencies, risks, and improvement opportunities.
• Lead continuous improvement initiatives using Lean, Six Sigma, Agile, Kaizen, DMAIC methodologies.
• Use data analytics to evaluate process performance, identify trends, and provide actionable insights.
• Develop KPIs, dashboards, business cases, and benefits tracking to measure improvement outcomes.
• Facilitate workshops and collaborate with stakeholders, process owners, SMEs, and technology teams to drive transformational change.
• Support process transitions through process mapping, SOP development, training materials, and operational readiness assessments.
• Manage improvement projects from discovery through implementation, including planning, documentation, risk management, and stakeholder engagement.
• Coach, train, and mentor teams on Continuous Improvement tools and best practices to build organizational capability.
• Monitor adoption, compliance, and sustainability of process changes.
• Promote a culture of continuous improvement by sharing best practices and influencing stakeholders across the organization.

Overall Scope

Lead and support process transformation, operational excellence, and data-driven improvement initiatives across Global Finance while fostering a culture of continuous improvement and delivering measurable business benefits.

Knowledge, Skills + Experience

• Bachelor's degree in Business, Operations, Analytics, or related field.
• Experience in Continuous Improvement, Operational Excellence, and process transformation.
• Certified in Lean Six Sigma (Green Belt minimally), Agile, or similar methodologies.
• Strong analytical skills with proficiency in Excel, Power BI, and data visualization tools.
• Experience in process mapping, documentation, and operational controls (Visio, Miro, Blueworks Live).
• Knowledge of automation technologies (RPA, workflow tools) and change management.
• Experience in process transitions and finance operations or transactional environments.
• Strong stakeholder management, facilitation, communication, and presentation skills.
• Ability to lead cross-functional initiatives, influence without authority, and manage multiple priorities.
• Continuous improvement mindset with a customer-focused, collaborative, and proactive approach.

Ideal Profile

A Continuous Improvement/Operational Excellence professional with expertise in process improvement, analytics, stakeholder engagement, and change management within a finance operations environment.

What Does Success Look Like

Continuous Improvement senior analyst will lead strategic CI initiatives delivering measurable operational improvement and financial benefits. Senior analyst will foster a culture of Continuous Improvement across the Finance organisation supporting colleagues with Lean and CI methodologies coaching and facilitating training sessions as well as collaborating with stakeholders across HH delivering standardised global processes ensuring consistent outcomes for internal and external customers.

Deliverables

• Deliver annualised benefits through CI initiatives.
• Lead strategic improvement projects annually.
• Reduce key process cycle times and improve quality and CSAT metrics
• Increase process standardisation and automation across Finance
• Achieve stakeholder satisfaction on improvement projects.
• Coach and support colleagues in Lean and CI methodologies.