Contingent Workforce Specialist - US Region

Randstad Enterprise; Hyderabad; On-site; INR 300,000 - 600,000; Full time

Job summary

Randstad Enterprise in Hyderabad seeks an MSP Specialist to support onboarding and MSP processes across strategic client partnerships. This role requires a service mindset, precise data handling, and excellent communication to ensure accurate onboarding, timely timecard submission, and smooth offboarding.

The candidate will manage documentation, assist with VMS registrations, and maintain onboarding metrics while delivering strong customer service and process improvements.

Qualifications

• Strong interpersonal and communication skills.
• Ability to work in a team and manage multiple priorities.
• Proficient in MS Office and Google Suite with strong Excel skills.
• Detail-oriented with focus on accuracy and process improvements.

Responsibilities

• Support onboarding of new hires and transitions from external suppliers.
• Handle payroll admin, extension requests, time submission, and offboarding.
• Manage mailbox and coordinate with suppliers for timely timecard submission.
• Review candidate documents for onboarding sufficiency.
• Assist with worker registration on VMS tool and ensure on-time data submission.
• Maintain basic onboarding/offboarding reporting.
• Provide inductions and resolve onboarding queries.

Skills

MS Office & Google Suite

Excel

Communication skills

Teamwork

Detail oriented

Time management

Problem solving

Critical thinking

Multitasking

Job description

MSP Specialists are responsible for administration and operational support of the MSP process for our strategic client partnerships. Successful candidates will have a strong service mindset, superior communication skills, be process driven, and have a keen attention to detail. Emphasis is on accuracy, consistency and outstanding customer service.

Key Responsibilities :

• Support the program team for onboarding new hires, pre-identified candidates or scale up through employee transition from external suppliers.
• Processing Extension request, Time submission, Payroll admin and offboarding.
• Mailbox management, liaising with suppliers to get the worker time card submitted on time.
• Review all candidate documents submitted for sufficiency for onboarding.
• Assist with worker registration on VMS tool(Fieldglass) and ensure on time submittal of data to onsite MSP Specialist.
• Manage and maintain basic reporting of on boarded and off boarded candidates.
• Handholding EW onboarding through scheduled inductions and query resolutions.

Work Experience:

• Strong interpersonal and communication skills
• Proven ability to work within a team environment
• Details oriented and ability to handle multiple priorities simultaneously
• Good knowledge of using excel and comfortable with salary structure workings.

Knowledge, Skills, and Abilities:

• Proficient with Microsoft Office tools and Google Suite
• Strong Excel and Google software skills
• Strong customer focus and customer service skills
• Excellent organizational, and time management skills
• Excellent verbal and written communication skills
• Possess strong interpersonal skills
• Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues, often with limited standardization
• Possess strong problem solving skills
• Detail oriented with a concern for quality expressed by continually initiating system and process improvements
• Results oriented
• Ability to work as a team or with minimal supervision
• Ability to interact and communicate with all levels of staff and management
• Demonstrates critical thinking, analytical and problem solving abilities