Content Moderator

Xfinite Technologies

Mumbai

On-site

INR 260,000 - 380,000

Full time

14 days+
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Benefits offered by this job

Rational Shifts
Growth opportunities
On-site at Andheri West, Mumbai

Job summary

Xfinite Technologies in Mumbai is seeking a detail-oriented Content Moderator to review and moderate user-generated content, ensuring adherence to platform policies and community guidelines. The role involves evaluating text, images, and videos and taking timely actions in line with brand standards.

Freshers to 2 years of experience are welcome; immediate joiners preferred. This is a full-time, on-site position located in Andheri West, Mumbai, operating on Rational Shifts with a focus on quality

Qualifications

  • Graduate in any discipline.
  • 1–2 years of experience in content moderation or related roles.
  • Good written and verbal communication skills.
  • Ability to understand and apply platform policies and content guidelines.
  • Ability to make quick and accurate decisions.

Responsibilities

  • Review and moderate text, images, videos, and other user-generated content.
  • Evaluate content based on platform policies, company guidelines, and community standards.
  • Identify and act on content that violates policies.
  • Meet daily/weekly productivity and quality targets.
  • Escalate sensitive or complex cases as needed.
  • Maintain confidentiality while handling user-generated content.

Skills

Attention to Detail
Decision Making
Analytical Skills
Written Communication
Critical Thinking
Evaluation
Platform Policies
Content Review

Education

Graduation (any discipline)

Tools

Content moderation tools

Job description

Job Description Content Moderator

Position: Content Moderator

Location: Andheri West, Mumbai

Working Days: (Rational Shifts) 5 days working

Experience: Freshers –2 years

Employment Type: Full-time

Joining: Immediate Joiners Preferred

Job Summary

We are looking for a detail-oriented and responsible **Content Moderator** to review and moderate online content. The candidate will be responsible for ensuring that user-generated content follows company guidelines, platform policies, and community standards.

Key Responsibilities
  • Review and moderate text, images, videos, and other user-generated content.
  • Evaluate content based on platform policies, company guidelines, and community standards.
  • Identify and take appropriate action on content that violates policies.
  • Ensure content meets quality, safety, and community standards.
  • Escalate sensitive or complex cases to the appropriate team.
  • Maintain accuracy and consistency while making moderation decisions.
  • Stay updated with platform policies, guidelines, and moderation procedures.
  • Maintain confidentiality while handling user-generated content.
  • Meet daily/weekly productivity and quality targets.
  • Report recurring content issues when required.
Core Competencies
  • Evaluation
  • Platform Policies
  • Content Review
  • Written Communication
  • Content Reviewing
  • Critical Thinking
  • Attention to Detail
  • Decision Making
  • Analytical Skills
Requirements
  • Graduate in any discipline.
  • 1–2 years of experience in content moderation, content review, customer support, social media, or a similar role.
  • Good written and verbal communication skills.
  • Strong attention to detail and good judgment.
  • Ability to understand and apply platform policies and content guidelines.
  • Ability to make quick and accurate decisions.
  • Comfortable working with online platforms and digital content.
  • Ability to work independently as well as in a team.
  • Immediate joiners will be preferred.
What We Offer
  • Rational Shifts
  • Professional and collaborative work environment.
  • Learning and growth opportunities.
  • Convenient Andheri West, Mumbai location.
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