Content Moderator

TP; Hyderabad; On-site; INR 210,000 - 230,000; Full time

Benefits offered by this job

One-way cab up to 20 km

5-day work week

Job summary

TP in Hyderabad, India seeks enthusiastic Content Moderator to provide exceptional chat-based customer service, handle inquiries, and escalate issues as needed.

Fresh graduates may apply; must have excellent communication and a customer-oriented attitude. CTC is ₹19,000 per month with take-home ~₹15,000. Probation of 3 months with no leave, a 5-day work week, and a 20 km one-way cab.

Qualifications

• Freshers or graduates with passing marksheets.
• Excellent communication skills.
• Customer-oriented attitude.

Responsibilities

• Handle customer inquiries and resolve issues via chat.
• Provide product/service information to customers.
• Meet and exceed customer satisfaction targets.
• Maintain accurate records of customer interactions.
• Collaborate with team members to achieve goals.

Skills

Excellent communication skills

Fresh graduates

Customer-oriented attitude

Education

Graduates (any stream)

Job description

We are seeking enthusiastic and customer-focused individuals to join our team as Content Moderator. As a Content Moderator you will be responsible for providing exceptional customer service to our clients via chats and handle escalation cases.

Responsibilities:

• Handling customer inquiries and resolving issues via chat professionally
• Providing product/service information to customers
• Meeting and exceeding customer satisfaction targets
• Maintaining accurate records of customer interactions
• Collaborating with team members to achieve team goals
• Working Days: 5 days a week
• Weekly Off: Rotational weekly offs
• One way cab available (20km)

Eligibility Criteria:

• Freshers and Graduates candidates can apply (all passing marksheets)
• Excellent communication skills
• Customer-oriented attitude

CTC:

19 CTC Per month (2.2LPA)

Take Home Salary:

15000 per month

Leave Policy:

No leave is applicable during the first 3 months of employment (probation period).