Senior Associate - Content Developer

KNOLSKAPE Solutions Pvt. Ltd; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Job summary

KNOLSKAPE Solutions Pvt. Ltd in Bengaluru seeks a qualified Content Designer with 1-2 years of experience to create and maintain instructional materials. The role involves stakeholder analysis, developing engaging course content, and implementing adult learning principles. Ideal candidates will be able to communicate effectively at all management levels and have proficiency in MS Office and collaborative tools. The position fosters a dynamic environment that prioritizes feedback and continuous improvement.

Qualifications

• 1 to 2+ years of experience in Content design or learning design role.
• Ability to communicate and present to all levels of management.
• Experience in instructional design related disciplines is a plus.

Responsibilities

• Conduct stakeholder conversations to understand client needs.
• Create stakeholder analysis reports for client sign-off.
• Develop engaging course content based on business problems.

Skills

Experience in Content design

Stakeholder conversations

Advanced MS Office proficiency

Research skills

Instructional design

Tools

SharePoint

Canva

Job description

Qualifications

• 1 to 2+ years of experience in Content design/learning design role
• Expertise in conducting stakeholder conversations for need identification and analysis of the same
• Good to have in learning and development, talent development, instructional design or related disciplines.
• Demonstrated ability and proven experience communicating and presenting to all levels of management, including senior executives
• Research and learning mindset
• Advanced proficiency and experience in MS Office applications (PowerPoint, Excel, Word, Publisher), web-based collaborative platform (e.g., SharePoint, Canva), etc
• Be able to work in a dynamic environment and manage multiple deliverables simultaneously.
• Instructional Designers can also apply if they are mandatorily working in the space of Leadership & Behavioural Content and have the ability to create content
• Should be able to develop content free of plagiarism

Responsibilities

• Participate in and conduct stakeholder conversations to understand client’s needs, challenges, and requirement.
• Creation of stakeholder analysis reports and getting sign off from the client.
• Need to develop a deep understanding of the assigned areas and customer needs.
• Design, Development and Maintenance of content:
  • Understand the business problem, learner profile & the evaluation methodology to implement in the proposed learning solution. Apply effective use of adult learning principles.
  • Select and use a variety of techniques for developing instructional content.
  • Develop engaging course content, including hands‑on exercises and use of existing documentation and requirements.
  • Deep research to ensure contextualization of content to meet client industry, needs, and challenges.
  • Develop collaterals for each module such as quizzes, assessments, reading materials, case studies, exercises, and activities.
  • Create instructor notes to accompany training material.
• Optional: Can use authoring tools
• Collaborate with internal stakeholders as needed to get buy-in on solutions recommended.
• Track feedback of all content elements.
• Seek feedback from internal teams, client stakeholders and facilitators.
• Analyze and take corrective measures to improve content based on feedback and metrics.
• Build and maintain the content repository.

Location

Job Location: