Consulting Manager

Cognizant; Chennai District; Hybrid; INR 2,500,000 - 4,500,000; Full time

Job summary

Cognizant in Chennai is seeking a Consulting Manager to drive complex engagements for Property and Casualty Insurance clients, optimizing processes and enabling digital transformation. You will lead cross-functional teams in a hybrid work model, ensuring measurable business value and strong client outcomes.

The role emphasizes domain expertise, stakeholder collaboration, and driving strategic roadmaps across multiple geographies and lines of business.

Qualifications

• 12–15 years of progressive consulting or business analysis experience in Property and Casualty Insurance.
• Deep domain expertise across underwriting, policy administration, claims, reinsurance and billing.
• Strong analytical and problem-solving skills with data interpretation.
• Excellent communication and facilitation for stakeholder engagement.
• Experience working in hybrid or distributed teams.

Responsibilities

• Drive end-to-end consulting engagements for P&C clients with defined scope, timelines and budgets.
• Develop assessments of underwriting, policy admin, claims, and billing processes to identify inefficiencies.
• Collaborate with client stakeholders to map objectives into actionable roadmaps and improvements.
• Design target operating models aligning processes, roles, data, and technology.
• Coordinate hybrid work arrangements with clear collaboration norms and documentation.

Skills

P&C insurance domain knowledge

Consulting delivery

Stakeholder management

Hybrid work collaboration

Tools

Policy administration systems

Claims platforms

Analytics tools

Job description

Job Summary

Consulting Manager role in a global organization focusing on Property and Casualty Insurance clients responsible for driving complex consulting engagements optimizing business processes and enabling digital transformation within a hybrid work model using deep domain expertise to deliver measurable value and sustainable customer outcomes while collaborating with cross functional teams.

Responsibilities

• Drive end to end consulting engagements for Property and Casualty Insurance clients by defining scope planning activities and ensuring delivery of measurable business outcomes within agreed timelines and budgets.


• Develop detailed assessments of client underwriting policy administration claims and billing processes to identify operational inefficiencies risk exposures and digital transformation opportunities.


• Collaborate closely with client stakeholders to translate strategic objectives into actionable consulting roadmaps that improve combined ratios reduce loss adjustment expenses and enhance customer experience.


• Guide the design of target operating models for Property and Casualty Insurance operations by aligning processes roles data flows and technology enablers to industry best practices.


• Coordinate hybrid working arrangements by structuring clear collaboration practices meeting rhythms and documentation standards that maintain productivity across onsite and remote environments.


• Produce high quality consulting deliverables such as current state assessments future state blueprints value realization plans and business requirement documents tailored to Property and Casualty Insurance.


• Collaborate with technical and product teams to shape solution recommendations for policy administration systems claims platforms rating engines and analytics tools that support client transformation goals.


• Advise clients on regulatory implications risk controls and compliance considerations specific to Property and Casualty Insurance across multiple geographies and lines of business.


• Measure engagement success by defining key performance indicators tracking benefits realization and recommending continuous improvement actions informed by industry benchmarks.


• Mentor consulting team members by sharing Property and Casualty Insurance domain knowledge reviewing work products and encouraging structured problem solving and client centric thinking.


• Engage in opportunity shaping activities by preparing effort estimates solution narratives and domain perspectives that support proposal development and client presentations.


• Collaborate with global practice teams to reuse accelerators frameworks and case studies ensuring consistent high quality delivery and continuous refinement of consulting methods.


• Represent the organization values by modeling ethical behavior inclusive collaboration and a strong focus on societal impact through more resilient and customer friendly insurance solutions.

Qualifications

• Combine twelve to fifteen years of progressive experience in consulting or business analysis with a strong focus on Property and Casualty Insurance process transformation and solution delivery.


• Demonstrate deep domain expertise across core Property and Casualty Insurance value chain elements including underwriting policy administration claims management reinsurance and billing.


• Apply strong analytical and problem solving skills to interpret insurance data loss trends and operational metrics in order to define realistic and impactful recommendations.


• Utilize excellent communication and facilitation skills to engage stakeholders at multiple levels manage expectations and drive consensus on priorities and decisions.


• Employ structured consulting methodologies including current state assessment gap analysis and benefits modeling in a descriptive and pragmatic manner suited to client contexts.


• Draw upon experience with core insurance platforms workflow tools and analytics solutions even if not as a primary technologist to inform feasible and scalable recommendations.


• Leverage experience working in hybrid or distributed team environments by using collaboration tools structured documentation and clear communication practices.


• Exhibit a continuous learning mindset by staying current with Property and Casualty Insurance market trends regulatory changes and digital innovation themes.


• Prefer prior exposure to global or multinational clients demonstrating cultural awareness and the ability to coordinate across time zones and functional areas.