Consultant System Engineer - SDWAN

Societe Generale Global Solution Centre; Bengaluru; On-site; INR 100,000 - 150,000; Full time

Job summary

Societe Generale Global Solution Centre in Bengaluru is seeking an expert in Datacenter networking with proficiency in Cisco ACI. The role involves troubleshooting, deploying various technologies, and managing technical escalations. Candidates should have 10-15 years of experience in Datacenter environments and a strong understanding of routing protocols and network security.

The ideal applicant will also possess strong stakeholder engagement skills and the ability to lead incident resolutions autonomously. A commitment to diversity and equal opportunity is emphasized.

Qualifications

• 10-15 years of relevant experience in Datacenter networking.
• Ability to deploy and troubleshoot technologies without supervision.
• Experience in managing various technologies on heterogeneous networks.

Responsibilities

• Primary responsibility for technical support and incident management.
• Lead incident resolution as the final point of escalation.
• Develop and implement ACI, NDO, NDI, Multipod, and VXLAN.

Skills

Expert in Datacenter Network

Cisco ACI

BGP and OSPF routing protocols

Troubleshooting skills

Scripting knowledge using Python or Ansible

Good communication skills

Tools

Splunk

Netflow

Job description

Responsibilities

• Primary Skills – Expert in Datacenter Network with product experience on Cisco ACI.
• Able to deploy and troubleshoot above technologies without supervision.
• Experience working on heterogeneous networks, managing various technologies.
• Able to train junior members in the team.
• Proficient in DC deployment with VRF, MPLS, VXLAN, Cisco Nexus and routing protocols.
• Expert on BGP and OSPF routing protocols.
• Troubleshooting skills on production issues using various tools – Splunk, Netflow, debugging of network logs.
• Review network standards and recommend new hardware standards on datacenter networking.
• Plan, design and document ACI architecture and deploy automated templates (with zero touch provisioning) to all locations.
• Configure security zones & VRFs to control traffic on ACI.
• Develop, implement and deploy ACI, NDO, NDI, Multipod and VXLAN.
• Provide support and troubleshoot technical issues.
• Create and follow ACI implementation plans.
• Participate in other next‑gen technical project delivery.
• Work with cross‑functional teams for solution development, training and knowledge sharing.
• Act as a single point of technical contact during technical escalation management.
• Practice to make devices and operations more efficient.
• Perform hands‑on tests to validate customer proof‑of‑concept setups, network designs, and deployments using new products and features.
• Overall responsibility of expert level for technical support (incident, problem, critical changes).
• Good to moderate knowledge on IP networking (CCNA/CCNP), routing protocols (RIP, EIGRP, OSPF, BGP) and switching (VLAN, trunking, Dot1x, various flavors of STP).
• Experience planning and designing or operating service provider or large enterprise WAN/LAN networks.
• Good communication skills.
• Take lead in outage calls.
• Own and drive root cause and permanent resolution.
• Perform moderate network changes.
• Able to debug production issues.
• Scripting knowledge using Python or Ansible.
• Able to lead production issues and manage issues with senior stakeholders.

Relevant experience: 10–15 years.

Day to day work

• Review existing process and update it for greater autonomy.
• Propose new processes and create new documentation.
• Define improvement plan to decrease number of alarms and escalations.
• Deal with Paris NRE Team to get approval or be autonomous on resolution of incidents/alarms.
• Give an improvement plan for reducing the number of tickets escalated to the Paris team.

Required Skills

• Strong stakeholder engagement / client relationship management.
• Very good attitude, good listener and adapter.
• Motivated and proactive and ready to take more challenges.
• Lead incident as final point of escalation.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.