YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.
Role Summary
Business Process Executive / Analyst (Oracle EBS – Accounts Receivable). This role supports day‑to‑day business process operations by handling standard application support tickets and routine configuration issues in Oracle E‑Business Suite (EBS), with a focus on the Accounts Receivable (AR) module. The role ensures accurate functional updates, smooth transaction processing, and timely coordination with business users and technical teams. Experience required: 4‑6 years.
Key Responsibilities
- Work on standard support tickets logged by business users; analyze issues, provide resolutions, and document outcomes.
- Handle routine Oracle EBS functional configuration issues where the steps are established and repeatable.
- Perform functional updates related to AR processes and associated master/transactional data (as per defined access and SOPs).
- Support operational updates such as maintaining inventory‑related functional records and required system updates (e.g., FS updates as per process).
- Coordinate with technical teams for defects, enhancements, or complex issues that require code changes or deeper investigation.
- Ensure tickets are updated with clear notes, evidence, and closure details; follow SLA and escalation guidelines.
- Participate in process reviews and contribute to continuous improvement by suggesting simplifications or control points.
Required Skills & Qualifications
- Oracle E‑Business Suite (EBS) functional experience (up to ~3 years).
- Strong functional knowledge of Oracle Accounts Receivable (AR) (must have).
- Experience working in an application support model (ticket handling, SLA tracking, documentation).
- Understanding of end‑to‑end AR processes (invoicing, receipts, adjustments, credit memos, customer maintenance, basic reconciliation concepts).
- Good communication skills for user interaction, status updates, and cross‑team coordination.
- Ability to follow standard operating procedures (SOPs) and perform repeatable configuration steps accurately.
Preferred / Desirable
- Formal training in Oracle AR (desirable).
- Functional Oracle configuration exposure (desirable).
- Leasing domain experience with Oracle (desired).
- Hands‑on experience with related upstream/downstream modules (e.g., Order Management, General Ledger) is a plus.
Education
- Bachelor’s degree in MIS or Computer Information or equivalent degree.
Benefits & Work Environment
- Flexible work arrangements, Free spirit, and emotional positivity.
- Agile self‑determination, trust, transparency, and open collaboration.
- All support needed for the realization of business goals.
- Stable employment with a great atmosphere and ethical corporate culture.