Consultant, HR Associate

Teach For India; Kolkata District; On-site; INR 450,000 - 650,000; Full time

Job summary

Teach For India is seeking an HR Associate Consultant to support staff and Fellows across HR operations in multiple cities. You will handle onboarding, documentation, payroll inputs, and day-to-day HR queries, ensuring a smooth employee experience with timely, accurate processes.

You will collaborate with City HR Managers and Admin to maintain data quality, run HR monthly updates, and support audits. The role emphasizes relationship-building and effective communication in a fast-paced NGO

Qualifications

• Graduate in any stream with 0-3 years of experience.
• Proficient in MS Office Suite; specifically MS Excel.
• Strong communications and analytical skills.
• Ability to build and maintain relationships with key stakeholders.

Responsibilities

• Enable a smooth employee experience with timely HR support.
• Manage onboarding, documentation, and payroll inputs with accuracy.
• Coordinate city HR activities, surveys, and admin support tasks.
• Maintain HR data, reports, and trackers for timely decisions.
• Ensure compliance and audits are completed within timelines.

Skills

MS Excel

MS Office

Strong communication

Analytical skills

Stakeholder relationships

Education

Bachelor's degree

Job description

Teach For India is on a journey to reach an India free of poverty and filled with love by ending educational inequity in our country. Fifteen years into our journey we are a movement of ~5000+ Alumni working at all levels of the education system, who are reaching 1 in 10 children across the country. These Alumni have graduated from our two-year Fellowship Program where they taught in under-resourced classrooms to put ~33,500 low-income children on a different life path. Today, we have ~1000 Fellows and are the largest pipeline of driven, skilled talent into the educational ecosystem in India.Over 16,000 Teach For India students have appeared for the 10th grade board examinations till date, with an impressive 95% pass rate across cities as of November 2024.

In 2022, we embarked on Phase 4, our fourth strategic phase. We have a bold and ambitious ten-year journey ahead of us that aims to grow 50,000 leaders, who will work collectively, and with love, to transform the lives of 1 in 10 low-income children in our regions, through an education that unleashes the potential of self, others and India. In this decade, five key priorities will lead us to this vision.

• Strengthen our core Fellowship to build strong teacher leaders who provide an excellent and equitable education to our children and continue to do so beyond the Fellowship
• Scale our impact by strategically introducing additional Fellowships as alternative pathways for leadership development
• Match the Alumni of our programs at an intersection of their interests and the needs of the system and our children
• Advocate for key issues that impact educational equity, and engage 3.5% of the population in the movement for educational equity
• Act collectively with our Alumni to learn about and address key issues in our regions.

Our work will only be completed when we have built a movement of leaders that is large enough to ensure that every child in India attains an excellent education.

We pride ourselves as being a passionate, idealistic, mission-driven team of individuals. We’re committed to learning and excellence in our roles, and to being deeply rooted in our core values.

What Teach For India Can Offer You

• The opportunity to be part of one of the most established and visionary movements in the education sector in India which is at a pivotal point in terms of expanding its scale and outreach across the nation and working with changemakers across the country.
• A challenging yet flexible workplace in which every individual employee’s Staff journey is tracked for excellence and leadership development.
• A work environment in which employees’ holistic well-being is a core priority, enabling people to be their best selves.
• Access to connections and resources from the global Teach For All network that includes partner organizations spanning 50+ countries across 6 continents.
• Remuneration that is competitive within the top quartile of the Indian NGO pay scales, and a benefits package that includes extensive medical insurance and maternity coverage for both parents.

Position Summary

Reporting to: Manager, City HR

The Consultant, HR Associate is an integral member of the HR Community at Teach For India; which spans across 9 cities and nuanced contexts and also comes together at a national level. The Associate plays a crucial role in supporting, managing and engaging both Staff and Fellows at Teach For India. The Consultant also holds critical functions and processes independently, which directly affect Teach For India’s HR goals and standards, data management and diligence, and customization of solutions.

Responsibilities

1. Enable a Smooth Employee Experience

• Be a trusted first point of contact for day-to-day HR needs, so that every Fellow and staff member feels heard and supported on time.
• Respond to and resolve city-level HR queries within the agreed turnaround time of 48 hours. Keep a simple query log and share a monthly summary of themes with the City HR Manager.
• Escalate with clear context and a suggested next step when a query needs a decision from the City HR Manager or the central team. Any child protection or wellbeing concern goes to the City HR Manager immediately.
• Build and Maintain a short FAQ on common HR questions (leave, reimbursements, documents, payslips) and update it whenever a question comes up more than twice.
• Help Fellows and staff use DarwinBox with confidence for leave, documents and profile updates. Guide new joiners through it in their first week and send a quick how-to note for common actions.
• Send timely reminders for pending actions such as leave approvals, document uploads and policy acknowledgements.
• Build warm, trusting relationships with Fellows, staff and city stakeholders.
• Support city-level surveys, including Great Place To Work. Share links and reminders, track participation by team, and report city response rates at agreed points.
• Support Admin with the planning and logistics of city engagement moments such as welcomes, farewells, birthdays and celebrations.

2. Keep HR Operations Running Smoothly

• Ensure that every step of the employee journey is accurate, timely and well coordinated.
• Partner with the City HR Manager and hiring managers throughout the hiring process, whenever it is needed.
• Staff Onboarding: share the joining checklist, verify documents before the joining date (if need arises), send a welcome note, and coordinate laptop, email and DarwinBox access with Technology and Admin before day one. Confirm that induction steps are complete and check in with each new joiner at the end of week one and month one.
• Fellow Exits: run the exit checklist, schedule the exit conversation with the City HR Manager, coordinate clearances with Admin, Finance and Technology, and issue relieving documents on time.
• Contracts: Build and maintain a tracker of contract and consultant engagement end dates, and alert the City HR Manager 30 days before each one so renewals or closures are never last minute.
• Fellow & Consultant Payroll: Collect attendance, leave and change inputs for staff and consultants by 25th of each month. Check them against DarwinBox, send a clean input sheet to Finance, and confirm that joiners, exits and leave balances are reflected correctly. Collect consultant invoices on time and close all queries after each cycle.
• Compliance and audits: compile the HR documents and data requested by the Finance team into one organised folder, and respond to follow-up queries within the audit timeline.
• Admin support: work with the Admin team on daily operations within the HR vertical, such as new joiner set-up, access and asset requests and tracking Admin spends against budget.
• Own follow-ups and tracking, so that nothing falls through the cracks.

3. Build Reliable HR Data and Insights

• Send out HR monthly update to fellows and staff by 12th of every month.
• Update DarwinBox and Salesforce (SF) for every joining, exit and change within 3 working days. Check monthly for mismatches in designation, reporting manager, dates and status, and keep a log until each item is resolved.
• Keep the existing city trackers updated and ready to share and build new trackers (based on need) required for better HR analytics and operations.
• Flag system issues to the central team and follow up until they are resolved.

4. Strengthen How HR Works

• Support the City HR Manager with scheduling, documentation, action points and follow-through, and prepare first drafts of routine communication for review. Share a short weekly update on what is done, pending and needs a decision.
• Work closely with the City Leadership Team, hiring managers, central HR, Finance, Technology and Admin, and keep communication clear and timely.
• Spot repeated errors or delays in city HR processes, including hiring, suggest simple fixes, and update checklists and templates once agreed.
• Document key processes (hiring, onboarding, exits, payroll inputs, monthly update) in simple step-by-step notes for easy handover.

5. Learn, Experiment and Contribute

• Bring a learning mindset and contribute beyond day-to-day responsibilities.
• Take on short-term projects, pilots and emerging priorities that support the organisation's HR goals and targets.
• Support organisation-wide people initiatives that need city-level execution.

Minimum Qualifications, Experiences and Expectations

• Graduate in any stream with 0-3 years of experience
• Prior work experience (at least between 0.6-1 year) in an Operations role
• Proficient in MS Office Suite; specifically MS Excel
• Strong communications and analytical skills
• Ability and agility to balance multiple priorities or deliverables in parallel
• Ability to build and maintain relationships with key stakeholders

Note: We want to hear your unique voice and perspectives through the process, hence all applicants are expected to personally author statements of purpose/essays in the application form. Sole use of AI or Chat-GPT based tools may lead to disqualification from the process.