Compliance Officer and Liaisoning

Ambience Group; Delhi; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Ambience Group in New Delhi seeks an HR Liaisoning Officer/Manager to manage liaisoning activities with government departments, labour authorities, trade unions, and other statutory bodies. You will ensure statutory compliance and effective resolution of labour and employee-related matters here in Green Park, New Delhi.

The role requires handling labour-related notices, inspections, and official correspondence while coordinating with management and external advisors.

Qualifications

• Graduate/MBA in HR, Labour Laws, or related field.
• Experience in HR Liaisoning, Industrial Relations, Labour Compliance, or Government Liaisoning preferred.
• Mall/retail/hospitality/real estate or corporate environment experience preferred.

Responsibilities

• Liaise with Labour Department, PF, ESIC, Shops Establishment, Police, and other government authorities.
• Maintain professional relations with Trade Unions / Workers' Representatives.
• Handle trade union matters, employee grievances, labour disputes, negotiations, and settlements.
• Coordinate with management and trade unions to maintain healthy industrial relations.
• Handle government notices, labour inspections, enquiries, and official correspondence.
• Coordinate with external consultants, legal advisors, and government officials.
• Prepare replies to labour-related notices and assist during inspections and enquiries.
• Maintain records of licences, registrations, renewals, notices, agreements, and statutory documents.
• Support the HR team in Industrial Relations and Labour Law compliance.
• Coordinate for labour-related approvals, registrations, and renewals.
• Handle and resolve employee-related labour complaints in coordination with management.
• Ensure timely completion of statutory and compliance-related activities.
• Provide regular updates to senior management regarding labour cases, trade union matters, notices, disputes, and pending compliance issues.

Skills

Trade Union Handling

Industrial Relations

Labour Law Statutory Compliance

Government Liaisoning

PF ESIC Knowledge

Labour Dispute Resolution

Negotiation

Conflict Management

Documentation Record Management

MS Office / Excel

Strong Communication Follow-up

Problem Solving Coordination

Education

Graduate / MBA / PG Diploma in HR, Labour Laws, or related field

Tools

MS Office

Job description

Job Description HR Liaisoning

Department: Human Resources

Designation: HR Liaisoning Officer / Manager

Industry: Retail / Mall / Real Estate

Location: Green Park, New Delhi

Job Summary

Responsible for managing HR liaisoning activities with government departments, labour authorities, trade unions, and other statutory bodies. The role will ensure smooth coordination, statutory compliance, and effective resolution of labour and employee-related matters.

Key Responsibilities

• Liaise with Labour Department, PF, ESIC, Shops Establishment, Police, and other government authorities.
• Manage and maintain professional relations with Trade Unions / Workers' Representatives.
• Handle trade union matters, employee grievances, labour disputes, negotiations, and settlements.
• Coordinate with management and trade unions to maintain healthy industrial relations.
• Handle government notices, labour inspections, enquiries, and official correspondence.
• Coordinate with external consultants, legal advisors, and government officials.
• Prepare replies to labour-related notices and assist during inspections and enquiries.
• Maintain records of licences, registrations, renewals, notices, agreements, and statutory documents.
• Support the HR team in Industrial Relations (IR) and Labour Law compliance.
• Coordinate and follow up for labour-related approvals, registrations, and renewals.
• Handle and resolve employee-related labour complaints in coordination with management.
• Ensure timely completion of statutory and compliance-related activities.
• Provide regular updates to senior management regarding labour cases, trade union matters, notices, disputes, and pending compliance issues.

Qualification Experience

• Graduate / MBA / PG Diploma in HR, Labour Laws, or related field.
• 5 to 10 years of relevant experience in HR Liaisoning, Industrial Relations, Labour Compliance, or Government Liaisoning.
• Experience in mall, retail, hospitality, real estate, or corporate environments will be preferred.

Required Skills

• Trade Union Handling Industrial Relations
• Labour Law Statutory Compliance
• Government Liaisoning
• PF ESIC Knowledge
• Labour Dispute Resolution
• Negotiation Conflict Management
• Strong Communication Follow-up
• Documentation Record Management
• MS Office / Excel
• Problem Solving Coordination