Community Manager

ZIOKS; Kolkata District; On-site; INR 500,000 - 700,000; Full time

Benefits offered by this job

Competitive compensation

Growth culture

Dynamic team

Job summary

ZIOKS in Kolkata, West Bengal, invites an experienced Community Manager to oversee day-to-day operations across our coworking centers. You will manage client relationships, supervise Front Office and Back Office activities, handle inquiries, and coordinate with internal teams to ensure a seamless workspace experience.

The ideal candidate has 2–4 years in coworking, hospitality, or workspace management, strong communication and problem-solving skills, and proficiency with MS Office.

Qualifications

• 2–4 years of experience in co-working, hospitality, or workspace management.
• Good communication and problem-solving skills.
• Ability to multitask and manage operations efficiently.
• Proficient with MS Office.
• Graduation from college preferred.
• Experience handling client interactions professionally.

Responsibilities

• Manage daily center operations.
• Oversee Front Office and Back Office activities.
• Handle client queries and grievances.
• Coordinate with internal teams and clients.
• Ensure smooth workspace operations and client satisfaction.
• Maintain operational reports.
• Supervise and coordinate with 2–3 executives.

Skills

Communication skills

Problem-solving

Multitasking

MS Office

Independent worker

Education

College Graduate

Tools

MS Office

Job description

Back to Job OpeningsCommunity ManagerApply For This Job

Location

Kolkata, West Bengal

Employment Type

Full Time

Experience Required

2–4 Years in Relevant Role

About This Role

We are looking for an experienced Community Manager to oversee day-to-day operations across our coworking centers, manage client relationships, and ensure a smooth workplace experience. The role includes handling Front Office and Back Office operations, attending client calls when required, managing grievances, and coordinating with a team of 2–3 executives.

Key Responsibilities

• Manage daily center operations
• Oversee Front Office and Back Office activities
• Handle client queries and grievances
• Coordinate with internal teams and clients
• Ensure smooth workspace operations and client satisfaction
• Maintain operational reports
• May have to supervise and coordinate with 2–3 executives

Requirements

• 2 to 4 years of experience in co-working, hospitality, or workspace management
• Good communication and problem-solving skills
• Ability to multitask and manage operations efficiently
• Basic knowledge of MS Office
• College Graduate preferred
• Experience handling client interactions and resolving customer concerns professionally
• Ability to work independently and handle operational responsibilities proactively

Why Join Us

• Be part of a fast-growing and innovative co-working brand.
• Competitive compensation.
• A collaborative, dynamic, and growth-oriented work culture.