Community Facilitator

Taskus; Navi Mumbai; On-site; INR 580,000 - 837,000; Full time

Job summary

Taskus in Navi Mumbai seeks a proactive Facilities and Employee Engagement Coordinator to be the first point of contact for employees, clients, and guests. You will support engagement activities, coordinate meetings and events, and help maintain welcoming community spaces.

You will collaborate with Facilities, Security, IT, and housekeeping to resolve issues promptly and assist with welcome kits, communications, and inventory for events and programs.

Qualifications

• 12 years of experience in hospitality, front office, F&B, or workplace management.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office/Google Workspace.
• Positive attitude and customer‑centric mindset.
• Willing to work at the DLD site and support after-hours events/night shifts.

Responsibilities

• Act as the first contact for employees, clients, and guests.
• Support employee engagement activities, celebrations, and wellness initiatives.
• Coordinate meeting rooms, events, and client visit arrangements.
• Ensure community spaces are well-maintained, organized, and presentable.
• Assist with merchandise distribution, welcome kits, and internal communications.
• Coordinate with Facilities, Security, Housekeeping, IT, and other teams to resolve workplace issues.
• Gather employee feedback and help enhance the workplace experience.
• Maintain inventories related to community operations and event materials.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Customer-centric

Night shifts flexibility

Tools

Microsoft Office

Google Workspace

Job description

Key Responsibilities

• Act as the first point of contact for employees, clients, and guests.
• Support employee engagement activities, celebrations, and wellness initiatives.
• Coordinate meeting rooms, events, and client visit arrangements.
• Ensure community spaces are well-maintained, organized, and presentable.
• Assist with merchandise distribution, welcome kits, and internal communications.
• Coordinate with Facilities, Security, Housekeeping, IT, and other support teams to resolve workplace issues promptly.
• Gather employee feedback and help enhance the overall workplace experience.
• Maintain inventories related to community operations and event materials.

Qualifications

• 12 years of experience in hospitality, front office, food and beverage ,customer service, facilities, employee engagement, or workplace/community management.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office/Google Workspace.
• Positive attitude, customer-centric mindset, and ability to work in a fast-paced environment
• Willing to work from the DLD site and support events beyond regular business hours when required especially during client visit night shifts , late shifts are expected.