Commission Sales Associate

VICHITRA COLLECTION; Delhi; Hybrid; INR 335,000 - 670,000; Full time

Benefits offered by this job

Hybrid work model

Performance-based earnings

Job summary

Vichitra Collection, a luxury ethnic and lifestyle brand, seeks a Commission Sales Associate based in Delhi. The role combines showroom sales with remote client follow-ups and online outreach to drive bespoke purchases and high-value client engagement.

The candidate will present product options, capture client needs, and close sales while coordinating with design and operations teams for customized orders, contributing to events and maintaining strong customer relationships.

Qualifications

• Experience in luxury retail or strong willingness to learn.
• Excellent communication in English and Hindi, in person and digitally.
• Ability to present product stories and match client needs with offerings.
• Comfort using smartphones, email, messaging apps for follow-ups, and basic sales tools.
• Ability to work in a hybrid setup from Delhi and coordinate showroom with remote activities.
• Enthusiasm for luxury products and building long-term client relationships.

Responsibilities

• Drive sales of luxury ethnic wear, textiles, and handcrafted products.
• Engage customers in showroom and via digital channels; close sales.
• Build and maintain long-term client relationships and follow-ups.
• Coordinate with design and operations teams for bespoke orders.
• Support visual merchandising and events when required.
• Maintain accurate sales records and inventory updates.

Skills

Luxury retail

Customer engagement

English & Hindi

Product storytelling

POS / sales tools

Hybrid work setup

Tools

POS systems

Job description

Company Description

Vichitra Collection is a luxury ethnic and lifestyle brand established in 1996 in New Delhi, specializing in fine Indian textiles and craftsmanship. The brand works closely with master weavers, generational artisans, and national awardees to create sarees, garments, handcrafted jewelry, home textiles, and artisanal objects. Its founder, Anil Kumar Aggarwal, brings deep experience from the Crafts Museum under the Ministry of Textiles and international cultural initiatives such as the Festival of India. Vichitra Collection blends heritage with modern luxury, offering bespoke design and customization that connect traditional craftsmanship with contemporary lifestyles. Each product is thoughtfully crafted to embody authenticity, precision, and timeless elegance.

Role Description

The Commission Sales Associate is responsible for driving sales of Vichitra Collection’s luxury ethnic wear, textiles, and handcrafted products through personalized customer engagement. This is a commission-based role with earnings linked to individual sales performance, and it is structured as a hybrid position based in Delhi, with some work-from-home flexibility for client follow-ups and online outreach. Day-to-day activities include welcoming and assisting customers in the showroom, understanding their preferences, presenting product options, and closing sales while maintaining high standards of service. The role also involves building and nurturing client relationships, managing inquiries via phone and digital channels, and coordinating with the design and operations teams for customized and bespoke orders. The Commission Sales Associate will contribute to visual merchandising, participate in events or exhibitions when required, and update sales records to ensure accurate tracking of performance and inventory.

Qualifications

• Strong sales and customer service skills, with the ability to understand client needs, recommend suitable products, and close sales in a luxury retail environment.
• Clear and professional communication skills, including proficiency in spoken and written English and Hindi; comfort interacting with diverse clients in person and via digital channels.
• Knowledge or keen interest in Indian textiles, sarees, handcrafted jewelry, and ethnic fashion, with the ability to learn product details and convey brand stories effectively.
• Basic digital literacy, including use of smartphones, email, and messaging apps for client follow-ups, plus familiarity with POS or simple sales tracking tools.
• Ability to work in a hybrid setup from Delhi, manage time independently, and coordinate showroom and remote activities without close supervision.
• Prior experience in retail, fashion, or lifestyle sales is preferred but not mandatory; enthusiasm for luxury products and willingness to learn are highly valued.
• Professional appearance, reliability, and integrity, with a strong focus on building long-term customer relationships and meeting sales targets.