Commercial Technology Lead- SAP S4/HANA

Kryon Knowledgworks; Mumbai; On-site; INR 4,500,000 - 7,500,000; Full time

Job summary

Kryon Knowledgworks in Mumbai invites an senior IT leader to direct the strategic design, configuration, and multi-country deployment of SAP S/4HANA SD/OTC and Settlement Management processes, prioritizing standard adoption and clean-core principles.

Responsibilities include enterprise integration with Non-SAP apps, real-time data synchronization for omnichannel commerce, and end-to-end program governance across testing, cutover, and hypercare.

Qualifications

• 15+ years of IT experience with senior management focus
• Deep SAP S/4HANA SD/OTC and settlement management exposure
• Proven experience leading global/regional migrations or rollouts

Responsibilities

• Direct strategic design and deployment of SAP S/4HANA SD/OTC across multiple countries
• Lead integrations with Non-SAP applications and regional App owners
• Architect and integrate RGM and TPM applications with CCM and Settlement Management
• Oversee testing, cutover, and hypercare with SIT/UAT and regression testing
• Manage post-go-live support, AMS transition, and incident resolution

Skills

S/4HANA SD/OTC

IT leadership

SD/OTC domain

Integration architecture

Middleware

SAP ISA / MuleSoft

Tools

SAP Integration Suite

Mulesoft

Job description

Job Description

Direct the strategic design, configuration, and multi-country deployment of SAP S/4HANA Sales and Distribution (SD/OTC) and Settlement Management processes, prioritizing standard adoption and clean-core principles.

• Enterprise Integration Architecture: Lead and deliver the integrations with Non-SAP Applications along with the Integration teams and regional App owners ensuring secure, zero disruption transactions with retail partners, wholesalers, and third-party distributors.
• Omnichannel E-Commerce Synchronization: Ensure seamless, real-time data flows (including pricing, catalog master data, and inventory visibility) between S/4HANA and digital commerce storefronts, streamlining end-to-end order orchestration.
• Revenue Growth Management & Trade Spend Controls: Architect and integrate specialized RGM and TPM applications with SAP S/4HANA Condition Contract Management (CCM) and Settlement Management. Enforce automation of promotional accruals, claims validation, rebate settlements, and rapid resolution of retailer deductions.
• Program Lifecycle Governance (Testing, Cutover, Hypercare): Testing: Establish the master test strategy, supervising and signing off on SIT, UAT, performance, and regression testing in close alignment with key business stakeholders and the MDS Testing Lead. Cutover: Lead the execution of a detailed, dependency-driven Cutover Runbook, carefully managing strict business downtime windows, data reconciliation, and establishing solid rollback/contingency protocols.

Hypercare: Direct the post-go-live War Room to resolve critical day-one incidents (pricing, invoicing, delivery blocks), and govern a smooth, structured transition to Application Managed Services (AMS).

Skills Required

• Minimum of 15 years of professional experience in IT, with at least 10 years in senior IT management in the Commercial Tech roles (CPG, FMCG, or Retail industry experience is highly preferred).
• Proven experience having successfully led at least one major, full-lifecycle global or regional S/4HANA migration or rollout (focusing on SD/OTC and commercial domains)
• Deep functional and technical understanding of Middleware, B2B EDI architectures using SAP Integration Suite, mulesoft etc.
• Solid mastery of S/4HANA Condition Contracts, customer rebates, automated accruals, and trade claims workflow processes.
• Proven history managing Steering Committees, Change Advisory Boards (CAB), configuration freezes, and utilizing multi-tier global/regional rollout delivery models.