Commercial Systems Administrator [CPQ]

CybSafe; Tiruchirappalli; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Socure seeks a CPQ/Salesforce specialist to manage and configure DealHub CPQ, ensuring accurate pricing, quoting, and product catalog configurations. You will collaborate with RevOps to streamline quote workflows, automate pricing, and integrate DealHub with CRM, CLM, ERP, and billing systems.

You will troubleshoot CPQ issues, audit data integrity, and document solutions for Deal Desk training. Preference for coordinating with EST hours; Bachelor’s degree required and 2–4 years of DealHub or

Qualifications

• 2–4 years hands-on experience with DealHub CPQ (or equivalent: Salesforce CPQ, Apttus, Conga) and Salesforce CRM.
• Strong understanding of sales processes, contract management, pricing models, and system integrations.
• Proven ability to troubleshoot and resolve complex CPQ and CRM issues.
• Experience creating and optimizing CPQ/CRM workflows and automation.
• Excellent communication and cross‑functional collaboration skills.
• Bachelor's degree or equivalent experience.

Responsibilities

• Manage and configure DealHub CPQ for accurate pricing, quoting, and product catalog configurations.
• Collaborate with RevOps to streamline quote workflows and automate pricing processes.
• Define data flow between DealHub and CRM/CLM/ERP/billing; implement accordingly.
• Understand integration layer between DealHub and downstream systems to diagnose issues and implement fixes.
• Troubleshoot CPQ issues and maintain high system uptime and user efficiency.
• Regularly audit CPQ data integrity to pre-empt downstream impacts.

Skills

DealHub CPQ

Salesforce CRM

Pricing models

System integrations

Work Collaboration

CPQ troubleshooting

Education

Bachelor's degree or equivalent experience

Tools

Salesforce CPQ

Apttus

Conga

DealHub integration

Job description

What you’ll do:

• Manage and configure DealHub CPQ, ensuring accurate pricing, quoting, and product catalog configurations.




• Collaborate with RevOps and the business to streamline quote workflows and automate pricing processes.




• Identify what data must pass from DealHub to CRM, CLM, ERP, and billing systems, versus what stays local to DealHub, and build accordingly.




• Understand the technical integration layer connecting DealHub to CRM and downstream systems, well enough to both diagnose issues and build solutions.




• Troubleshoot and resolve CPQ-related issues quickly, maintaining system uptime and user efficiency.




• Regularly audit CPQ system data integrity, catching issues before they impact users or downstream systems.




• Test all changes prior to release and showcase new functionality to Deal Desk for review and sign-off.




• Provide technical documentation and support to Deal Desk to help them drive user training and adoption.




• Drive continuous improvement of CPQ architecture and performance.




• Stay current on DealHub releases and help evaluate/adopt new features and best practices.




• Actively evaluate and pilot AI‑assisted tools for configuration, testing, and workflow automation, including testing DealHub's native AI solutions as they're released, so the team's tooling keeps advancing rather than just being maintained.

What you bring:

• 2-4 years of hands‑on experience with DealHub CPQ (or equivalent: Salesforce CPQ, Apttus, Conga, etc.) and Salesforce CRM.




• Strong understanding of sales processes, contract management, complex pricing models, and system integrations.




• Proven ability to troubleshoot and resolve complex system issues in CPQ and CRM tools.




• Experience in creating and optimizing workflows and automation within CPQ and CRM systems.




• Excellent communication and collaboration skills, with the ability to drive cross‑functional initiatives.




• Bachelor's degree or equivalent experience.

Preferred Qualifications:

• Salesforce Administrator or Salesforce CPQ certification.




• Experience with usage‑based (consumption) contract models and pricing solutions.

Strong preference for ability to work until noon Eastern Standard Time 3+ days per week (9:30 pm IST)

Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.