Commercial Operations Lead, Associate Director

Regeneron; Hyderabad; Hybrid; INR 3,500,000 - 7,000,000; Full time

Job summary

Regeneron is hiring an Associate Director, Commercial Operations Lead for its Global Capability Center in Hyderabad. The role partners with global leaders to build and scale Commercial Operations across HCP Engagement, Marketing Enablement, and Marketing Project Management.

You will drive performance, dashboards, and KPI reporting, ensuring compliance and cross‑regional execution. A senior professional with 10+ years in pharma commercial ops is expected.

Qualifications

• Bachelor's degree required; MBA, Master's degree, or equivalent advanced degree preferred.
• Experience in Commercial Marketing Operations and HCP Engagement Operations.

Responsibilities

• Provide strategic and operational leadership to Global Commercial Operations and Global Marketing teams, ensuring alignment between global priorities and local execution.
• Establish and scale the India-based Commercial Operations organization across multiple functional capability areas.
• Lead and develop teams responsible for HCP Engagement Operations, Marketing Enablement, and Marketing Project Management.
• Partner with global stakeholders to optimize omnichannel marketing campaigns and project management processes across products and indications.
• Serve as the primary point of contact for U.S. and international commercial operations leadership regarding operational execution and customer engagement.
• Drive content operations and marketing enablement initiatives, including MLR review processes, claims management, and digital asset management.
• Collaborate with Marketing, IT, and in-market teams to localize and deploy promotional materials aligned with global standards and local needs.
• Develop dashboards, scorecards, KPI tracking, and reporting tools to provide visibility into operational performance and support data-driven decision-making.
• Monitor commercial operations performance, identify process improvement opportunities, and implement operational excellence initiatives.
• Ensure compliance with internal policies, industry regulations, and audit requirements across commercial operations activities.

Skills

Commercial Marketing Ops

HCP Engagement Ops

Program Management

Project Management

HCP engagement models

Performance frameworks

Metrics & scorecards

Content operations

MLR processes

DAM

Leadership

Stakeholder management

Analytical skills

Education

Bachelor's degree

MBA or equivalent

Job description

Build Our Future Together
Regeneron is founded on the belief that the right idea, combined with the right team, can lead to significant transformations. Our growing global network is dedicated to inventing, developing, and commercializing medicines that change lives for those with serious diseases. In doing so, we are pioneering innovative approaches to science, manufacturing, and commercialization, as well as redefining our understanding of health.

Build Our Future Together
Regeneron is founded on the belief that the right idea, combined with the right team, can lead to significant transformations. Our growing global network is dedicated to inventing, developing, and commercializing medicines that change lives for those with serious diseases. In doing so, we are pioneering innovative approaches to science, manufacturing, and commercialization, as well as redefining our understanding of health.
At Regeneron, we are seeking an Associate Director, Commercial Operations Lead to join our Global Capability Center (GCC) Commercial Operations organization. This role will serve as a strategic partner to U.S., international, and global commercial leadership and will be responsible for establishing and scaling Commercial Operations capabilities across HCP Engagement, Marketing Enablement, and Marketing Project Management. Reporting to the Director, GCC Commercial Lead, this position will drive operational excellence, performance monitoring, stakeholder management, and capability-building initiatives that support global commercial strategies and execution across markets.

When & Where

Hyderabad, India (Hybrid)

Discover Your Role

• Provide strategic and operational leadership to Global Commercial Operations and Global Marketing teams, ensuring alignment between global priorities and local execution.
• Establish and scale the India-based Commercial Operations organization across multiple functional capability areas.
• Lead and develop teams responsible for HCP Engagement Operations, Marketing Enablement, and Marketing Project Management.
• Partner with global stakeholders to optimize omnichannel marketing campaigns and project management processes across products and indications.
• Serve as the primary point of contact for U.S. and international commercial operations leadership regarding operational execution and customer engagement.
• Drive content operations and marketing enablement initiatives, including MLR review processes, claims management, and digital asset management.
• Collaborate with Marketing, IT, and in-market teams to localize and deploy promotional materials aligned with global standards and local needs.
• Develop dashboards, scorecards, KPI tracking, and reporting tools to provide visibility into operational performance and support data-driven decision-making.
• Monitor commercial operations performance, identify process improvement opportunities, and implement operational excellence initiatives.
• Ensure compliance with internal policies, industry regulations, and audit requirements across commercial operations activities.

This Role Requires

• Bachelor's degree required; MBA, Master's degree, or equivalent advanced degree preferred.
• Minimum 10 years of pharmaceutical/biotech commercial experience, or 7+ years with an MBA/MS, demonstrating increasing levels of responsibility.
• Proven experience in Commercial Marketing Operations, HCP Engagement Operations, Program Management, and Project Management.
• Strong understanding of HCP engagement models, operational performance frameworks, metrics, and scorecards.
• Experience translating global commercial strategies into localized operational plans and supporting execution across diverse international markets.
• Hands-on experience with content operations, MLR processes, claims management, and Digital Asset Management (DAM).
• Demonstrated success working with cross-functional and geographically dispersed teams in a global or regulated environment.
• Experience driving operational excellence, process improvement, and business transformation initiatives.
• Experience within Global Capability Centers (GCC) or global delivery models in pharmaceutical, biotech, or other regulated industries is preferred.
• Strong leadership, stakeholder management, communication, and team development capabilities.
• Strong analytical, problem-solving, and decision-making skills with a focus on continuous improvement and execution excellence

Does this sound like you? We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.
Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process.
Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site.
As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.
For jobs in Canada: this posting is for an existing position.