Commercial Excellence Director

Reach52 Pte. Ltd; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Reach52 is seeking a Commercial Excellence Director in Mumbai to drive the commercial and business operations engine, partnering across Sales, Marketing, Finance, Supply Chain and Group Operations.

The role blends analytics, strategy and execution; the right candidate will own ambiguous problems, lead initiatives, and help scale a socially minded healthcare model. Reporting to Head of India, 8+ years’ experience and health-tech/healthcare startup background preferred.

Qualifications

• MBA from reputed business school preferred.

Responsibilities

• Support Head of India and leadership on key commercial initiatives and strategic projects.
• Drive cross-functional initiatives with Sales, Marketing, Finance, Operations and other teams.
• Lead business planning, budgeting, forecasting, and performance reviews.
• Develop and own MIS reports, dashboards, and leadership scorecards.

Job description

52% of the world can’t accessessentialhealthcare: we’re a business that does something about it. Join us.

We focus on access to health products and services inemerging marketsthrough a three-part model; focusing oncollecting insights on community’s health needs, running targeted health campaigns (education, screening, etc.) andmanaging the distribution ofa range of essential medicines and health products.

Why work with us? Weare challenging established business norms, with a new value proposition to build asocially minded business model for half the planet. You get to be creative, move fast, own truly important things, grow,learn,and help people. We’re not a charity;we are redesigning how affordable healthcare is delivered through truly innovative business and service delivery models.

We already work with over half of the world’s largest pharmaceutical companies and have footholds inmarketsacrossSoutheast Asia, India and Africa. We will be expanding rapidly over the next year and enteringa number ofnewregions andmarkets.

Commercial Excellence Manager / Commercial Director

Who are we looking for?

Title: Commercial Excellence Director

Arrangement: Full-time

Location: Mumbai, India

Reporting to: Head of India

Company Link: www.reach52.com

Role Overview

The Commercial Excellence Director is a broad, generalist role supporting reach52's commercial and business operations engine. The candidate works cross-functionally across Sales, Marketing, Finance, Supply Chain and Group Operations, moving fluidly between analytics, strategy, and execution as business priorities shift. The role suits a strong generalist with a consulting, investment analysis, or startup operating background who can take ownership of ambiguous problems without needing a fixed brief.

Key Responsibilities

This is a broad, cross-functional role built for someone who can pick up any commercial or operational priority as it comes up, working closely across Sales, Marketing, Finance, Supply Chain and Group Operations. Areas of focus are not limited to any fixed list, but typically include things like:

• Support the Head of India and leadership team on key commercial initiatives, strategic projects, and business priorities
• Drive cross-functional initiatives by coordinating with Sales, Marketing, Finance, Operations, and other teams
• Drive business development and licensing, portfolio strategy, innovative partnerships, and other growth orientated tasks
• Lead execution of key initiatives, action items, and business improvement plans
• Partner closely with the Head of India and leadership team to drive commercial excellence initiatives and strategic business priorities
• Analyze business performance and develop insights to support data-driven decision-making across functions
• Develop and own MIS reports, dashboards, and performance scorecards for leadership
• Track key commercial and sales performance metrics, identify trends, and recommend improvement opportunities
• Lead business planning, budgeting, forecasting, and performance reviews.
• Evaluate the effectiveness and ROI of commercial initiatives, sales programs, and marketing activities.
• Drive cross-functional projects by collaborating with Sales, Marketing, Finance, Supply Chain, Operations, and Technology teams
• Support the optimization of commercial processes, systems, CRM, and reporting frameworks
• Conduct market research, competitive analysis, and business intelligence to support strategic decisions
• Prepare presentations, business cases, and recommendations for senior leadership

The scope will evolve with business needs - the right candidate is someone who can move fluidly between analysis, execution, and leadership support, rather than staying within a fixed job description.

Qualifications & Experience

• Ideally MBA from a reputed business school / post-graduation preferred
• 8+ years of experience, ideally including strategy consulting or investments
• Prior healthcare or health-tech startup experience strongly preferred
• Strong analytical and financial skills, with comfort operating across ambiguous, cross-functional problems