Collections Representative (AR Caller) - Hospital Billing

Optum; Chennai District; On-site; INR 450,000 - 550,000; Full time

Job summary

Optum seeks a qualified professional with hospital billing experience to manage denial management within healthcare accounts receivable. The role requires 1+ year of AR experience and familiarity with HIPAA-related privacy concepts.

Candidates should be proficient in MS Office (Excel, Outlook) and able to communicate effectively with stakeholders while maintaining accuracy and professionalism in their daily duties.

Qualifications

• Graduate with hospital billing experience in healthcare AR.
• Minimum 1 year of experience in denial management in healthcare AR.
• Experience with workflow-related applications and MS Office tools (Excel/Outlook).

Responsibilities

• Maintain HIPAA privacy and access procedures as applicable.
• Understand medical insurance types (HMO, PPO, Medicare, Medicaid, Private Payers).
• Work with workflow applications and ensure accuracy in processes.
• Proficient communication with internal and external stakeholders.
• Demonstrate accuracy and professionalism in handling billing tasks.

Skills

Hospital Billing

Denial Management

Healthcare AR

Education

Graduate

Tools

MS Excel

MS Outlook

Job description

Qualification

• Should be a Graduate.
• Should have Hospital Billing Experience.
• Minimum 1 year and above experience in healthcare accounts receivable required (Denial Management).

Role & Responsibilities

• Functional knowledge of HIPAA rules and regulations, with experience related to privacy laws, access, and release of information.
• Strong knowledge of medical insurance, including HMO, PPO, Medicare, Medicaid, and Private Payers.
• In-depth working knowledge of various applications associated with workflow processes.
• Proficient in MS Office applications, particularly Excel and Outlook.
• Proven ability to communicate effectively with internal and external stakeholders.
• Strong judgment and critical thinking skills, with the ability to identify and resolve problems.
• Proven efficiency and accuracy in keyboarding and typing skills.
• Demonstrated strong work ethic and a high level of professionalism, with a commitment to client and patient satisfaction.