Collections Manager - Team Lead - Lending Collections

Paytm; Ahmedabad District; On-site; INR 300,000 - 500,000; Full time

Job summary

Paytm is seeking an experienced Collections professional in Ahmedabad District, Gujarat. The role involves achieving collection targets, controlling the collection flow, and developing repayment plans while ensuring excellent client communication. Candidates should have over 3 years of relevant experience in collections, strong negotiation skills, and a track record of success. A degree is preferred. The position emphasizes achieving results in a high-performance environment.

Qualifications

• Over 3 years of relevant experience in a collections role.
• Demonstrated success and achievement orientation.
• Excellent communication skills.

Responsibilities

• Achieve collections target for the designated area.
• Control collection flow and address client queries.
• Ensure adequate availability of personnel for collections.

Skills

Collections experience

Achievement orientation

Communication skills

Negotiation skills

Relationship skills

Computer knowledge

Education

Graduation/Post Graduation preferred

Job description

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team:

Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.

About the role:

Achieve the collections target and control collection flow for specified area.

Expectations/ Requirements:

1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.
2. Ensured documented feedback.
3. Ensure Adequate feet on Street availability/bucket wise /segment wise.

Superpowers/ Skills that will help you succeed in this role:

1. More than 3 years of relevant experience in Collections role.
2. Demonstrated Success and achievement orientation.
3. Excellent Communication Skills.
4. Negotiations skills - strong bias for driving results in a High performance environment.
5. Strong Relationship skills.
6. Working Knowledge of Computers.

Education: Graduation/ Post Graduation preferred.