Collections Executive – US Healthcare

HUPCFL; Hyderabad; On-site; INR 450,000 - 750,000; Full time

Benefits offered by this job

Health insurance

4-day workweek

EPF and PS

Food and cab-drop

Career growth opportunities

Job summary

Harmony United Medsolutions Pvt. Ltd. (HUMS) in Hyderabad, Telangana, seeks a Collections Executive for US healthcare accounts.

You will contact delinquent clients, negotiate payments, and drive cash collections while maintaining accurate AR records and adherence to HIPAA standards. The role offers a four-day workweek, health insurance, and opportunities for career growth. Ideal candidates hold a bachelor's degree with 4+ years in AR calling or billing and strong communication skills to meet

Qualifications

• Bachelor's degree required.
• 4+ years in AR calling or billing for international voice processing.
• Strong communication, negotiation, and problem-solving skills.
• Familiarity with HIPAA and healthcare compliance standards.

Responsibilities

• Make initial contact with delinquent clients to recover payments.
• Maintain a professional approach to resolve payment issues.
• Manage debt recovery efforts to ensure successful collections.
• Update customer account notes for transparency and tracking.
• Ensure cash receipts and wires are recorded on time.
• Meet or exceed monthly and quarterly cash targets and call volumes.
• Train and direct Collections staff to boost productivity.
• Adhere to best practices to streamline the collections process.
• Follow health and safety standards to maintain a secure workplace.

Skills

AR calling

Billing

Negotiation

Communication

HIPAA familiarity

Education

Bachelor's degree

Job description

Job Title: Collections Executive – US Healthcare
Location: Hyderabad, Telangana
Company: Harmony United Medsolutions Pvt. Ltd.

About us:

Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of what’s possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects.

Position Overview:

The AR Caller - Collections is responsible for managing and recovering outstanding accounts receivable, ensuring timely communication with clients, and maintaining accurate records of all collection efforts. The role involves adhering to health and safety standards, achieving collection targets, and improving processes in collaboration with internal teams.

Responsibilities:

• Make initial contact with delinquent clients to recover outstanding payments.
• Maintain a professional approach during customer interactions to resolve payment issues effectively.
• Manage/monitor debt recovery efforts to ensure successful collections.
• Update customer account notes in the current system for transparency and tracking.
• Ensure cash receipts and incoming and outgoing wires are recorded on time.
• Meet or exceed individual cash targets and call volume assigned on a monthly and quarterly basis.
• Drive productivity by training and directing the work of Collections employees.
• Implement established best practices to streamline and improve the collections process.
• Adhere to all health and safety standards to maintain a secure working environment.

Qualifications:

• Candidate must have a bachelor's degree.
• At least 4+ years of experience in AR calling or billing, for an international voice processing industry.
• Strong communication, negotiation, and problem-solving skills.
• Familiarity with HIPAA regulations and other healthcare compliance standards.

Diversity, Equality, and Inclusion:

Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed.

Benefits:

• Competitive salary (including EPF and PS)
• Health insurance
• Four days’ workweek (Monday – Thursday)
• Opportunities for career growth and professional development
• Additional benefits like food and cab-drop are available

Note: Available to take calls between 5:45 PMto 4:45 AM IST only from Monday to Thursday.