Collection Manager - Two Wheeler

Aiviue Technologies Pvt. Limited; Ahmedabad; Hybrid; INR 194,000 - 238,000; Full time

Job summary

Arman Finance Ltd. is seeking a dedicated Recovery Executive in Ahmadabad, Gujarat, India. This is a permanent, full-time role offering a hybrid work arrangement.

Designed for entry-level professionals, the position targets candidates with 0.0 to 1.0 years of experience and focuses on debt recovery and customer service within the financial services sector. You will manage client accounts, conduct empathetic discussions to resolve payment challenges, and document all interactions in the system.

Qualifications

• 0.0 to 1.0 years of experience in financial services or debt recovery
• Solid understanding of debt recovery concepts and account management
• Strong interpersonal, communication skills
• Ability to work in a hybrid arrangement based in Ahmadabad, Gujarat

Responsibilities

• Actively manage assigned account portfolios and contact clients with outstanding balances to facilitate timely collections
• Conduct empathetic and persuasive discussions to understand payment challenges and establish workable repayment arrangements
• Document all client communications, payment commitments and settlement logs in the management system
• Follow up on promised payments, track receipts, and identify accounts for escalation
• Collaborate with team during office days in Ahmadabad to refine recovery strategies and share insights

Skills

Recovery

Collections

Education

10th Pass

Job description

Arman Finance Ltd. is seeking a dedicated and detail-oriented individual to join our team as a Recovery Executive in Ahmadabad, Gujarat, India. This is a permanent, full-time opportunity offering a hybrid work arrangement that thoughtfully combines remote work with office presence. Designed for entry-level professionals, this day shift position is ideal for candidates with 0.0 to 1.0 years of experience who are eager to build are warding career in the financial services sector. We are offering an annual salary of INR 216,000for this position. As part of our organization, you will play a vital role in maintaining the financial health of our business while upholding high standards of professional ethics and customer service.

To be successful in this position, candidates should possess strong interpersonal and negotiation abilities, paired with a solid foundation in recovery concepts. We welcome recent graduates and early-career individuals who demonstrate excellent communication skills, resilience, and a problem-solving mindset. The ideal applicant will be comfortable operating in a hybrid environment, balancing independent tasks at home with collaborative efforts in our Ahmadabad location. Basic computer proficiency and an aptitude for managing client records accurately are essential for daily operations. Most importantly, you should be committed to treating clients with dignity and respect while working toward constructive payment solutions.

On a day-to-day basis, you will be responsible for actively managing assigned account portfolios and reaching out to clients with outstanding balances to facilitate timely collections. You will conduct empathetic yet persuasive discussions to understand customer payment challenges and establish workable, structured repayment agreements. Furthermore, you will carefully document all client communications, payment commitments, and settlement logs in our management system to ensure total transparency. Operating under a day shift schedule, your routine will involve systematically following up on promised payments, tracking transaction receipts, and identifying accounts that require internal escalation. You will also collaborate closely with team members during office days in Ahmadabad to refine recovery strategies and share operational insights. Ultimately, your daily efforts will directly support our financial sustainability by minimizing default rates and maintaining positive customer relations.

Requirements

• 0.0 to 1.0 years of experience in financial services or debt recovery
• Solid understanding of debt recovery concepts and account management
• Strong interpersonal, communication skills
• Ability to work in a hybrid arrangement based in Ahmadabad, Gujarat

Qualifications

10th Pass

Skills

• Recovery
• Collections

Work arrangement

This role follows a hybrid work model (on-site and remote as applicable).