Collection Executive

Club Mahindra; Kanpur; On-site; INR 300,000 - 460,000; Full time

Job summary

Club Mahindra Kanpur is seeking an Executive/Senior Executive (Collections) to achieve branch collection targets in a timely and professional manner and to report any deviation in collection or receipt of member dues.

You will manage overdue cases, regularize ROC situations, aim for ASF targets, escalate issues to the collection manager, and stay updated with product offerings to support collections and customer service.

Qualifications

• Experience in collections and credit management with track record of meeting targets.
• Analytical mindset with ability to interpret financial data and customer records.
• Results-driven professional capable of maintaining high performance under pressure.

Responsibilities

• Achieving target of ROCs and regularize for future payments.
• Collecting and regularizing overdue cases.
• Maintaining three plus ROC cancellation of net sales.
• Achieving minimum ASF target.
• Escalating any collection-related issue/ deviations to the collection manager.
• Keeping abreast with organization's products and services and keeping up to date with changes.

Skills

Strong Collections & Credit Experience

Analytical Ability

Strong Results Orientation

High Energy and Passion

High Customer Centricity

Persuasion and Judgment Skills

Job description

Job Description

Executive/ Senior Executive (Collections)

Job Purpose: To achieve branch collection targets in a timely and professional manner; to report any deviation in collection or receipt of member dues/ payments.

Job Responsibility

1. Achieving target of ROCs and regularize for future payments.
2. Collecting and regularizing overdue cases.
3. Maintaining three plus ROC cancellation of net sales.
4. Achieving minimum ASF target.
5. Escalating any collection-related issue/ deviations to the collection manager.
6. Keeping abreast with organization's products and services and keeping up to date with changes.

Skill Required

• Strong Collections & Credit Experience
• Analytical Ability
• Strong Results Orientation
• High Energy and Passion
• High Customer Centricity
• Persuasion and Judgment Skills

What is in it for you?

• Opportunity to service Premium Customers and thus create a value proposition
• Develop Retention skills
• High Earning potential through Incentives
• Defined Career Growth path
• Regular Skill enhancement programmes