CMT - Domain Consultant

Cognizant; Chennai District; Hybrid; INR 3,000,000 - 5,500,000; Full time

Job summary

Cognizant is seeking a Domain Consultant to support pre-sales with market insights across OTT, AdTech, telco BSS in the CMT space.

You will translate industry trends into client-ready insights, identify opportunities within accounts, and collaborate with account teams to expand Cognizant’s footprint. Hybrid work model with office visits in Chennai, Bengaluru, or Hyderabad.

Qualifications

• Bachelors in engineering; MBA or master’s preferred.
• 10–15+ years in business development, pre-sales or consulting, with 5+ years in growth within CMT.
• Knowledge of monolithic and microservices architecture (RESTful APIs).
• Proven RFx responses, client presentations and demos experience.
• Strong executive presence with excellent communication and storytelling.

Responsibilities

• Act as trusted advisor, translating CMT trends into actionable client insights.
• Identify and prioritize new opportunities within CMT accounts.
• Partner with account teams to uncover cross-sell/upsell opportunities.
• Develop expertise in Cognizant Moment CX-CRM and Digital Engagement platforms.
• Incubate new offerings and lead cross-functional sprints with business cases.

Skills

Executive presence

Communication

Presentation skills

Storytelling

RFx responses

Solution demonstrations

Education

Bachelor's degree in engineering

MBA or relevant master’s

Tools

AWS

GCP

Azure

Salesforce

Mixpanel

MoEngage

WebEngage

RESTful API

Job description

About the role

As a Domain Consultant – Communications, Media & Technology, you will make an impact by supporting the pre-sales team in crafting compelling, market insight-led proposals and bid responses across CMT sub-sectors such as OTT, AdTech and telco BSS. You will be a valued member of the Business Development team and work collaboratively with presales leads, solution architects, account teams, and clients.

In this role, you will

• Act as a trusted advisor to Sales and Solutioning teams, translating complex CMT industry trends (5G, OTT convergence, AdTech shifts) into actionable client-facing insights and opportunity maps aligned to Cognizant Moment solutions.
• Proactively identify, qualify and prioritise new business opportunities within CMT accounts by mapping industry trends, regulatory shifts and competitive dynamics to solution capabilities.
• Partner with account teams to uncover cross-sell and upsell opportunities within existing engagements, expanding Cognizant’s footprint.
• Develop deep expertise in Cognizant Moment’s CX-CRM and Digital Engagement platform solutions and articulate how they address CMT priorities such as subscriber growth, churn reduction, digital monetization and personalised omnichannel experiences.
• Incubate emerging CMT offerings and proofs of concept, leading cross-functional sprints and building business cases to secure internal investment for practice growth.

Work model

At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Chennai, Bangalore or Hyderabad. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you must have to be considered

• Bachelor’s degree in engineering, preferably computer science or IT; MBA or relevant master’s preferred.
• 10–15+ years of experience in business development, pre-sales or consulting, with at least 5+ years focused on business growth in the Communications, Media and Technology industry related to enterprise-level Customer Data Platform solutions.
• Working knowledge of monolithic as well as microservices application architecture (RESTful API, API integration, etc.).
• Proven experience supporting RFx responses, client presentations and solution demonstrations.
• Strong executive presence with excellent communication, storytelling and presentation skills.

These will help you succeed

• Deep CMT industry fluency across 5G/telecom ecosystems, OTT and streaming, digital publishing, AdTech/MarTech, gaming and SaaS business models, with sub-sector depth in Telecom, Media & Entertainment or High-Tech.
• Ability to track and distil regulatory, technology and consumer-behaviour shifts into actionable business insights and opportunity maps for clients.
• Working knowledge of key CMT players, platform vendors, system integrators and emerging disruptors shaping the digital engagement space.
• Technology awareness of SaaS mobile and web applications on AWS, GCP and Azure for CX-CRM and Digital Engagement platforms (e.g., Salesforce, Mixpanel, Moengage, Webengage, Google Analytics, Adobe Experience Cloud or other Product Analytics tools).
• Working knowledge of global and regional CMT regulations such as GDPR, CCPA/CPRA, ePrivacy Directive, CAN-SPAM, TCPA and evolving AI governance frameworks.