CMT - Domain Consultant

Cognizant; Chennai; Hybrid; INR 2,800,000 - 6,000,000; Full time

Job summary

Cognizant is seeking a Domain Consultant – Communications, Media & Technology to support the pre-sales team with market insight-led proposals across OTT, AdTech and telco BSS. You will translate industry trends into client-facing insights and align opportunities to Cognizant Moment solutions.

With 10–15+ years in business development or pre-sales, you will identify opportunities, partner with account teams, and drive cross-sell.

Qualifications

• Bachelor’s degree in Engineering; MBA or relevant master's preferred.
• 10–15+ years of experience in business development, pre-sales or consulting with 5+ years in CMT enterprise solutions.
• Experience with monolithic and microservices architectures (RESTful APIs, integration).
• Proven RFx support, client presentations and solution demos.
• Strong executive presence with superb communication and storytelling.

Responsibilities

• Translate CMT trends (5G, OTT, AdTech) into client insights and opportunity maps.
• Identify, qualify and prioritise new business opportunities within CMT accounts.
• Collaborate with account teams to uncover cross-sell and upsell opportunities.
• Develop expertise in Cognizant Moment CX-CRM and Digital Engagement platforms.
• Incubate new CMT offerings and build business cases for internal investments.

Skills

Pre-sales experience

CMT domain knowledge

Executive communication

RFx support

Solution demonstrations

Education

Bachelor’s degree in Engineering

MBA preferred

Tools

Salesforce

Mixpanel

MoEngage

Adobe Experience Cloud

Job description

About the role

As a Domain Consultant – Communications, Media & Technology, you will make an impact by supporting the pre-sales team in crafting compelling, market insight-led proposals and bid responses across CMT sub-sectors such as OTT, AdTech and telco BSS. You will be a valued member of the Business Development team and work collaboratively with presales leads, solution architects, account teams, and clients.

In this role, you will

• Act as a trusted advisor to Sales and Solutioning teams, translating complex CMT industry trends (5G, OTT convergence, AdTech shifts) into actionable client-facing insights and opportunity maps aligned to Cognizant Moment solutions.

• Proactively identify, qualify and prioritise new business opportunities within CMT accounts by mapping industry trends, regulatory shifts and competitive dynamics to solution capabilities.

• Partner with account teams to uncover cross-sell and upsell opportunities within existing engagements, expanding Cognizant’s footprint.

• Develop deep expertise in Cognizant Moment’s CX-CRM and Digital Engagement platform solutions and articulate how they address CMT priorities such as subscriber growth, churn reduction, digital monetization and personalised omnichannel experiences.

• Incubate emerging CMT offerings and proofs of concept, leading cross-functional sprints and building business cases to secure internal investment for practice growth.

Work model

At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Chennai, Bangalore or Hyderabad. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you must have to be considered

• Bachelor’s degree in engineering, preferably computer science or IT; MBA or relevant master’s preferred.

• 10–15+ years of experience in business development, pre-sales or consulting, with at least 5+ years focused on business growth in the Communications, Media and Technology industry related to enterprise-level Customer Data Platform solutions.

• Working knowledge of monolithic as well as microservices application architecture (RESTful API, API integration, etc.).

• Proven experience supporting RFx responses, client presentations and solution demonstrations.

• Strong executive presence with excellent communication, storytelling and presentation skills.

These will help you succeed

• Deep CMT industry fluency across 5G/telecom ecosystems, OTT and streaming, digital publishing, AdTech/MarTech, gaming and SaaS business models, with sub-sector depth in Telecom, Media & Entertainment or High-Tech.

• Ability to track and distil regulatory, technology and consumer-behaviour shifts into actionable business insights and opportunity maps for clients.

• Working knowledge of key CMT players, platform vendors, system integrators and emerging disruptors shaping the digital engagement space.

• Technology awareness of SaaS mobile and web applications on AWS, GCP and Azure for CX-CRM and Digital Engagement platforms (e.g., Salesforce, Mixpanel, Moengage, Webengage, Google Analytics, Adobe Experience Cloud or other Product Analytics tools).

• Working knowledge of global and regional CMT regulations such as GDPR, CCPA/CPRA, ePrivacy Directive, CAN-SPAM, TCPA and evolving AI governance frameworks.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.