Cluster Manager-Axis-Bellari

PeopleStrong; Ballari District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Birla Sunlife Insurance is seeking a Cluster Manager Axis Bank to drive insurance sales through the Axis Branch Banking channel. You will manage bancassurance relationships, coordinate with Circle Relationship Head Axis Bank, and strive to achieve a 10 Cr annual premium target while ensuring superior service to customers and bank partners.

The role demands strong channel development, market insight, and a relentless focus on persistency, renewals, and cross-selling of traditional and ULIP

Qualifications

• Experience in channel sales and bancassurance.
• Undergraduate degree required.

Responsibilities

• Achieve annual premium and revenue targets through bank channel partners.
• Maintain relationship with Axis Bank and Circle Relationship Head.
• Ensure post-sales support and customer service.
• Drive persistency targets and renewal of policies.

Skills

Sales Team Handling

Education

Under Graduate

Job description

Country India

Skills

Skill

Sales Team Handling Bancassurance

Under Graduate

CERTIFICATION

Job Description

Job Title

Cluster Manager Axis Bank

Function

Axis Branch Banking

Department

Axis Channel

Reporting To

(Title)

Circle Relationship Head Axis Bank

Job Band JB 10

Superior’s Superior

(Title)

Zone Relationship Head – Relationship Axis

Unit

Location

Zone Office

Business

Life Insurance

Date

February 9th 2018

Job Purpose

To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to

convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance.

To ensure all the pre and post sales support and services to the relationship as well as to the

clients along with the team dedicated to the relationship. Ensure not only achieving the target but

also to make sure there is a consistent growth in the business every quarter.

Dimensions

What are the areas (in quantitative terms) the job has an impact on?

Dimension Remarks

• 1. Manpower (Nos.)
• 2. Business Impact Xxx

Target & Performance

• a. Target - (Individual )
• 10 Cr
• Complete accountability of the
• Sales Target of the Vertical
• which has a direct impact on the
• Relationship’s top-line target.
• b. Customer Complaints 0 Customer Complaints
• At Axis Customer Complaints
• are critical and hence every
• vertical head will look personally
• b. Persistency
• 80% Policy Persistency
• Drive 13 month Rolling Premium
• Persistency

Key Challenges for the role

• Market Volatility as BSLI predominantly sell unit linked policies
• High dependency on Axis Branch Banking Model in Open Architecture who may have their
• own priorities so alignment is the key.
• Balancing between the process requirement and expectations of the Channel partners

Principal Accountabilities

• Achieve Targets (Premium & Revenue) in order to
• contribute in overall growth of the company
• 1. Continuous interaction with the channel
• partners ( Multiple Branch Heads of the Bank)
• 2. Mapping all the key decision makers and

Support Activities

• ensuring that the same information is shared
• with the RH/ZH
• 4. Aggressively downloading all the RnR activities
• running by the organisation.
• 4. Create Innovative ways to have Branch
• Activities to increase the customer
• penetration
• Executes smooth function of the sales and other
• processes in order to maximise business potential.
• 1. Communicate any process change or change in
• any rules and regulations by the help of
• different training module.
• 2. Ensure that actual sales and service aspects
• including sales calls, issuance and complaint
• handling are carried out without any blocks
• 1. To Handle Bank customers requirements with
• the best services and products ranges
• 2. To be equipped with insurance and Bank
• Products knowledge
• To manage the relationship at all the levels to
• have the desire out-puts.
• Building new business opportunities within the
• allocated area/relationships in order to maximise
• the productivity / Top Line
• 1. Identify innovative methods working with the
• relationship to enhance penetration of the
• database
• 2. FLS Review Mechanism to have 40% Activation
• with 2 Case / Active @ 50K ATS to be focused
• 3. Ensure Product Mix - Trad 50% : ULIP 40% :
• Term 10%
• 4. 15% Business More than TATA Provide inputs
• for new products & Sales Pitch, basis an indepth
• understanding of Channel needs
• 5. Identify training needs for the in-house and
• Execute the right method of business acquisition
• in order get the profitable mix for the
• organisation
• 1. Scrutinise the business on regular basis and
• give the relevant information to superiors
• 2. Interact with the customers through welcome
• calls
• Achieve Persistency targets as per the company
• norms so that renewals take place on time
• 1. Communicate with customers and
• 2. resolve queries as and when required to
• ensure that renewal takes place on time

Relationships (If Applicable)

• Internal Frequency Nature
• Support Executive’s
• Trainers
• HR
• Issuance Coordinator
• Client Service
• Daily
• Monthly
• As and When
• Required
• Daily
• As and When
• Required
• To Log-in and receipting Policies.
• For arranging trainings for the team as
• well as for the relationships.
• Mainly recruitments and man power
• related issues.
• To Ensure the policies are Issued on
• time.
• Service related issues.
• External Frequency Nature
• Relationship
• Daily
• Business Development and to ensure
• the smooth sailing,