Cluster Manager - HDFC BB - Chennai

PeopleStrong; Chennai District; On-site; INR 500,000 - 700,000; Full time

Job summary

Birla Sunlife Insurance is seeking a dynamic sales professional to derive insurance business through assigned channel partners across a defined area. You will guide the partners and clients, ensuring robust pre- and post-sales support while driving sustained quarterly growth.

Key responsibilities include achieving targets, mentoring the team, and balancing process compliance with partner expectations to maximize profitability and customer satisfaction.

Qualifications

• Insurance sales and relationship management.
• Leadership and communication skills.
• Channel partner engagement and growth.

Responsibilities

• Derive insurance business from channel partners in the area/zone.
• Provide pre- and post-sale support to partners and clients.
• Achieve targets and ensure quarterly business growth.
• Lead and train the relationship team to maximize productivity.
• Balance process requirements with partner expectations.

Skills

Team building

Sales

Marketing

Leadership

Communication

Education

Under Graduate

Job description

DEPARTMENT-2 HDFC - Branch Banking

Country India

State Tamil Nadu

Skills

Team building skill Sales & Marketing Skills Leadership and communication skills

Skill

Under Graduate

CERTIFICATION

Job Description

Job Purpose

To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.

Job Context

To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.

Job Challenges

• Market Volatility as BSLI predominantly sell unit linked policies
• High dependency on third party/relationships who may have their own priorities so alignment is the key.
• Balancing between the process requirement and expectations of the Channel partners

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1 Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company

1. Continuous interaction with the channel partners
2. Mapping all the key decision makers and ensuring that the same information is shared with the superior
3. Aggressively downloading all the RnR activities running by the organisation.

KRA2 Executes smooth function of the sales and other processes in order to maximise business potential.

1. Communicate any process change or change in any rules and regulations by the help of different training module.
2. Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks

KRA3 Ensure relevant people in the right place right time in order to maximise the productivity

1. People Retention @ 90% levels to be maintained
2. Understanding the strength of the resource and depending on that allocating job responsibility
3. Evaluating the opportunity of each team member and allocating targets as per that
4. Recruit, develop and train team members to maximize productivity
5. Position gaps / Vacancy to be filled within a TAT of T+15 Days

KRA4 Execute the right method of business acquisition in order get the profitable mix for the organisation

1. Scrutinise the business on regular basis and give the relevant information to superiors
2. Interact with the customers through welcome calls

KRA5 Achieve Persistency targets as per the company norms so that renewals take place on time

1. Communicate with customers and
2. resolve queries as and when required to ensure that renewal takes place on time