Cloud Operations Engineer

Navi Limited; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Navi Limited in Bengaluru seeks an experienced Cloud Operations Engineer to manage deployments, patching, and changes across partner and internal cloud environments, ensuring compliance and security.

You will build automations, DR drills, secure AMIs and Docker images, monitor incidents, and collaborate with DevOps and central teams to deliver scalable, reliable infrastructure.

Qualifications

• 2 to 6 years of experience with AWS Cloud
• Good scripting in Python and Shell
• Strong understanding of Linux/Unix & Windows systems and networking concepts
• Proficient in networking
• Strong communication skills with the ability to effectively interact with cross-functional teams
• Experience in Terraform/CDK, etc
• Experience with containerization technologies like Docker and orchestration tools like Kubernetes

Responsibilities

• Manage deployments, patching, and changes on partner and internal cloud environments per compliance and partner needs.
• Set up new accounts and cloud environments for emerging business units.
• Conduct disaster recovery (DR) drills periodically for both internal and partner cloud environments.
• Create and manage secure golden AMIs and Docker images for consistency and security.
• Automate scripts and tools to improve operational efficiency and scalability.
• Monitor and resolve alerts promptly to ensure high availability of systems and services.
• Act as the first responder for internal and external security issues, ensuring resolution within defined SLAs.
• Collaborate with DevOps for smoother operations by handling mundane day-to-day tasks (e.g., creating new alerts or troubleshooting deployments).
• Manage internal and external audits by creating detailed documentation and automation for streamlined processes.
• Develop SOPs, runbooks, generic dashboards, and alerts for effective operations.
• Work closely with central teams (DevOps, Cloud Platform, Engineering Excellence) to ensure proper communication and understanding of requirements.
• Help developers troubleshoot deployment and alert-related issues, fostering a culture of collaboration.
• Maintaining a strong understanding of networking concepts and infrastructure ensures secure and reliable operations.
• Manage network firewall, site-to-site tunnel, private endpoint, etc
• Occasionally, travel to external bank offices for initial setups and infrastructure management as required.

Job description

Role & responsibilities

1. Cloud and Vendor Management

• Manage deployments, patching, and changes on partner and internal cloud environments per compliance and partner needs.
• Set up new accounts and cloud environments for emerging business units.

2. Operations and Automation

• Conduct disaster recovery (DR) drills periodically for both internal and partner cloud environments.
• Create and manage secure golden AMIs and Docker images for consistency and security.
• Automate scripts and tools to improve operational efficiency and scalability.

3. Monitoring and Incident Response

• Monitor and resolve alerts promptly to ensure high availability of systems and services.
• Act as the first responder for internal and external security issues, ensuring resolution within defined SLAs.
• Collaborate with DevOps for smoother operations by handling mundane day-to-day tasks (e.g., creating new alerts or troubleshooting deployments).

4. Documentation and Audit Management

• Manage internal and external audits by creating detailed documentation and automation for streamlined processes.
• Develop SOPs, runbooks, generic dashboards, and alerts for effective operations.

5. Collaboration and Cross-functional Support

• Work closely with central teams (DevOps, Cloud Platform, Engineering Excellence) to ensure proper communication and understanding of requirements.
• Help developers troubleshoot deployment and alert-related issues, fostering a culture of collaboration.

6. Networking and Security

• Maintaining a strong understanding of networking concepts and infrastructure ensures secure and reliable operations.
• Manage network firewall, site-to-site tunnel, private endpoint, etc
• Occasionally, travel to external bank offices for initial setups and infrastructure management as required.

Must Haves

• 2 to 6 years of experience with AWS Cloud
• Good scripting in Python and Shell
• Strong understanding of Linux/Unix & Windows systems and networking concepts.
• Proficient in networking
• Strong communication skills with the ability to effectively interact with cross-functional teams
• Experience in Terraform/CDK, etc
• Experience with containerization technologies like Docker and orchestration tools like Kubernetes