CloudOps engineer

Prophecy Technologies; Mumbai; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Prophecy Technologies is seeking a hands-on Cloud/DevOps engineer in Mumbai to manage AWS and GCP environments, IaC (Terraform, CloudFormation), and incident response. You will optimize performance, security, and reliability across production, staging, and QA.

Responsibilities include troubleshooting cross-service connectivity, running runbooks, on-call incident management, and collaborating with networking, security, and development teams to reduce noise and improve operational efficiency.

Qualifications

• Hands-on experience managing AWS and GCP workloads.
• Ability to troubleshoot performance, availability, and connectivity issues across environments.
• Operational experience with IAM, networking, and IaC tooling.

Responsibilities

• Troubleshoot incidents using logs and metrics across cloud platforms.
• Collaborate with networking, security, and development teams to resolve issues.
• Maintain runbooks and automate operational tasks.
• On-call incident management and end-to-end ownership of issues.

Skills

Cloud engineering

Incident response

Scripting (Python/Bash)

Tools

Terraform

AWS CloudFormation

AWS CloudWatch

GCP Monitoring

Splunk

GitHub

Job description

Must have hands-on operational experience with:

• AWS (strong): EC2, ECS/Fargate
• AWS (working knowledge): RDS (Postgres/MySQL)
• GCP (strong): GCE (VMs)
• GCP (working knowledge): Cloud SQL, Alloy DB

Expected capabilities:

• Troubleshoot performance, availability, and connectivity issues
• Support upgrades, patching coordination, and lifecycle management
• Work across dev, QA, and production environments with strong awareness of production impact

2. Networking (Practical Knowledge)

Strong working understanding of:

• VPCs, subnets, routing tables
• Security groups and firewall rules
• DNS (internal and external)
• Basic connectivity patterns (peering, private endpoints / PSC)

Ability to:

• Troubleshoot cross-service connectivity issues
• Collaborate effectively with networking teams (clear understanding of ownership boundaries)

3. IAM, Security & Access Governance (Critical)

Required experience with:

• AWS IAM roles and policies
• GCP IAM (projects, folders, service accounts)
• Least privilege access model
• PAM / temporary elevation concepts
• Service account usage and restrictions

4. Infrastructure as Code (IaC)

Required:

• Terraform (hands-on)
• AWS CloudFormation

Experience with:

• AWS CloudWatch
• GCP Monitoring and Logging
• Splunk or similar tools

Ability to:

• Troubleshoot incidents using logs and metrics
• Tune alerts and reduce noise

6. DevOps Tooling Support

Must have experience supporting:

Familiarity with:

• GitHub / repository management

7. Incident Management & Operations

Required experience with:

• On-call support model
• Incident triage, escalation, and ownership
• Own issues end-to-end (triage ? resolution ? handoff if needed)
• Communicate clearly during incidents
• Work across Cloud Engineering, application teams, and vendors

8. Documentation & Runbooks

Strong expectation for:

• Writing and maintaining runbooks
• Keeping documentation accurate and up to date

Ability to:

Experience with:

• Scripting (Python or Bash)
• Automating operational tasks and workflows

Mindset:

• Focus on reducing manual effort and improving operational efficiency

10. Cloud Lifecycle Management

Experience with:

• Provisioning, upgrades, and decommissioning

Understanding of:

• Patching responsibilities (shared vs application-owned)