Cloud Infra Operations - Manager - Windows

Mands Consulting Com; Pune District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

MG India is expanding its Platform Operations to support Azure-based platforms and drive value for MG's engineering teams across the UK and Asia Pacific. We are looking for a senior IT engineer to ensure the cloud estate runs smoothly, automate processes, and help guide a growing team.

You will bring 4–5 years of Windows administration and Azure experience, knowledge of cloud governance, incident management, automation, and mentoring capabilities.

Qualifications

• Minimum 4–5 years of experience in Windows administration and IT.
• Hands‑on IT Engineer with strong Azure and cloud technologies experience.
• Understanding of cloud governance, policies, and incident management.
• Proven ability to identify inefficiencies and implement automation solutions.
• Senior engineer capable of mentoring teams and expanding MG Global Services presence.
• Familiar with Agile/DevOps practices and CI/CD pipelines.

Responsibilities

• Maintain continuous operation of cloud infrastructure and platforms.
• Automate processes to improve efficiency and shape future cloud development.
• Support MG Global Services and extended teams across UK and Asia Pacific.
• Collaborate across geographies to meet common goals and drive value.
• Mentor and guide engineers and teams as the platform grows.

Skills

Windows admin

Azure cloud

Cloud governance

Incident management

Automation

Scripting

Mentoring

Cross-functional teamwork

CMDB

Agile/DevOps

Tools

Git

Azure DevOps

Ivanti

Job description

About MG India

We are MG India, the strategic innovation and digital hub for MG. Established in 2003, we have offices in Mumbai and Pune.

Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.

Grounded in a vibrant culture with strong foundations, we are central to how MG is transforming as a business.

About MG

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Accountabilities / Responsibilities :

The Role:

We are looking to expand our team through MG Global Services to continue to provide the highest levels of service to our end users. The Platform Operations team works to high standards within our growing business by managing critical platforms running our Azure estate and supporting our engineering teams to drive business value in technology. The team support our UK business with extended support for Asia Pacific regions. This means working flexible hours to meet our business needs. Currently split across three geographies and supported by a technology partner we stand by having a one team feel and regularly collaborate and work together to meet the common goals. The Platform Operations team is the centre of all things in cloud. The team is responsible for ensuring the continuous operation and upkeep of our cloud infrastructure and platforms, while being empowered to enhance, automate, and shape the future development of this digital estate.

Knowledge, Skills, Experience Educational Qualification

• Minimum of 4-5 years of experience in Windows administration environment and working in the IT industry.
• You will have in-depth experience as a hands-on IT Engineer, with strong knowledge on different cloud technologies and platforms, experience with Azure is essential.
• You will understand cloud governance, best practices, and policies within Azure.
• You must have a problem-solving mindset and the ability to troubleshoot unknown technical issues.
• Proven track record in providing support and troubleshooting for cloud infrastructure, including incident management and root cause analysis.
• Experience in identifying inefficiencies and implementing automated solutions to overcome these.
• As a senior engineer you will be expected to help build out our presence in MG Global Services and as such experience of building / mentoring and guiding teams and individuals is essential
• Strong interpersonal skills for working with cross-functional teams to support cloud solutions effectively.
• An understanding of inventory management and software assurance, alongside CMDB and /or other asset management tooling
• Familiarity with Agile and DevOps methodologies and technologies - Git, Azure DevOps (or equivalent) and CI / CD Pipelines is desirable.
• Relevant cloud and/or technology experience.
• Scripting in your relevant discipline and/or within Cloud Automation
• Experience in implementing and maintaining robust disaster recovery strategies and ensuring business continuity.
• Experience in overseeing and managing the patching process for Windows and Linux servers, ensuring timely updates and minimal disruption. Utilising tools such as Ivanti or similar patch management systems.

We have a diverse workforce and an inclusive culture at MG Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.