Cloud Application Ops Manager

ParentPay Group - India

Pune District

On-site

INR 1,000,000 - 1,500,000

Full time

14 days+

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Job summary

A leading education technology company in Pune, India, is seeking a Cloud Application Ops Manager to oversee daily operations and manage support functions. The role requires expertise in cloud platforms like Azure and AWS, as well as strong scripting skills for automation. The ideal candidate will have a solid background in Microsoft services and SQL management. This full-time position offers opportunities for career advancement in a collaborative tech hub focused on agile methodologies.

Qualifications

Proficient in managing Microsoft Active Directory and Azure cloud platforms.
Experience in SQL management and scripting for automation.

Responsibilities

Manage daily tasks and ensure proactive management of systems and services.
Oversee capacity and performance processes for owned assets.
Manage the creation of automation scripts to optimize service operations.
Ensure completion of all mandatory training courses by team members.

Skills

Advanced Microsoft Active Directory configuration and support

Microsoft Azure and AWS cloud hosting platform management

Microsoft Sentinel working knowledge

Advanced Microsoft SQL Server experience

Windows Server and desktop management and configuration

Microsoft IIS web services administration and configuration

Advanced management of data and SQL backup solutions

Advanced scripting and automation capabilities

Advanced knowledge of Azure analytics and KQL

Job description

Cloud Application Ops Manager

ParentPay Group – India

Description

ParentPay Group is Europe’s leading software product company and the UK’s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries.

Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and – through our product SIMS – collect and manage a database of student information and core school operations.

ParentPay Group’s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development. Our bright team fast‑tracks their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies.

Application Deadline: 26 February 2026

Department: Service Operations

Location: Pune, India

Key Responsibilities

Manage daily tasks and activities that ensure systems and services are proactively managed.
Manage 3rd line support activities and act as escalation within the service operations function.
Oversee capacity and performance processes for assets that are owned by your teams.
Manage the creation and maintenance of support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.
Manage the creation of automation scripts and routines that remove manual intervention from service operations.
Manage the testing and invocation of the business continuity and disaster service operations recovery plans.
Manage the teams to ensure the completion of all mandatory training courses.

Skills, Knowledge and Expertise