Client Visit Experience - Executive

Jones Lang LaSalle (JLL); Gurugram District; On-site; INR 450,000 - 650,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking a Client Visit Experience Executive in Pune to manage end-to-end client visit experiences within a corporate workplace. You will coordinate executive visits, manage event logistics, ensure floor readiness, and engage with stakeholders to deliver exceptional hospitality for clients, leadership, and visitors.

The role requires 2+ years in hospitality or corporate event settings, with strong communication and multitasking abilities.

Qualifications

• Experience coordinating client visits, VIP tours, and leadership visits.
• Strong hospitality/service mindset with attention to detail and guest satisfaction.
• Excellent verbal and written communication with stakeholders at all levels.

Responsibilities

• Manage and coordinate client visits, leadership visits, and executive walkthroughs.
• Ensure workplace floor readiness prior to client engagements and events.
• Coordinate with internal teams, vendors, reception, facilities, security, and catering to deliver seamless visitor experiences.
• Support planning and execution of corporate events, town halls, leadership meetings, and special visits.
• Act as the primary point of contact for visiting clients and stakeholders during scheduled visits.
• Conduct pre-event and post-event reviews to ensure service excellence.
• Maintain high standards of workplace presentation, hospitality, and customer service.
• Prepare visit itineraries, schedules, visitor reports, and event feedback summaries.
• Handle last-minute requests and operational challenges with professionalism and urgency.
• Build positive relationships with clients, business leaders, and internal stakeholders.

Skills

Client visit coordination

Event coordination

Stakeholder management

Hospitality service

Communication skills

Education

Bachelor's Degree in Hospitality Management or Event Management

Job description

Job Summary

JLL is looking for a highly professional and customer-focused Client Visit Experience Executive to manage end-to-end client visit experiences within a corporate workplace environment. The role will be responsible for coordinating executive visits, managing event logistics, ensuring floor readiness, engaging with stakeholders, and delivering an exceptional hospitality experience for clients, leadership teams, and visitors.

Location

Location: Hinjewadi - Pune

Department

Department: Workplace Experience / Hospitality Services

Responsibilities

• Manage and coordinate client visits, leadership visits, and executive walkthroughs.
• Ensure workplace and floor readiness prior to all client engagements and events.
• Coordinate with internal teams, vendors, reception, facilities, security, and catering teams to deliver seamless visitor experiences.
• Support planning and execution of corporate events, town halls, leadership meetings, and special visits.
• Act as the primary point of contact for visiting clients and stakeholders during scheduled visits.
• Conduct pre-event and post-event reviews to ensure service excellence.
• Maintain high standards of workplace presentation, hospitality, and customer service.
• Prepare visit itineraries, schedules, visitor reports, and event feedback summaries.
• Handle last-minute requests and operational challenges with professionalism and urgency.
• Build positive relationships with clients, business leaders, and internal stakeholders.

Qualifications

• Bachelors Degree in Hospitality Management, Hotel Management, Event Management, or a related field.

Experience

• Minimum 2+ years of experience in Hospitality, Corporate Events, Client Experience, Workplace Experience, Guest Relations, or Front-of-House Operations.
• Experience managing corporate events, VIP visits, leadership visits, or client engagement programs.
• Candidates from Hospitality, Workplace Experience, Corporate Offices, Business Parks, Premium Hotels, or Event Management backgrounds are preferred.

Preferred Candidate Profile

• Strong exposure to client-facing roles and event coordination.
• Excellent verbal and written communication skills.
• Highly presentable, polished, and professional demeanor.
• Strong stakeholder management and relationship-building capabilities.
• Ability to manage multiple activities simultaneously in a fast-paced environment.
• Customer-centric mindset with exceptional attention to detail.

Key Skills

• Client Visitor Experience Management
• Corporate Event Coordination
• Stakeholder Management
• Workplace Hospitality
• Executive/VIP Visit Management
• Floor Facility Readiness
• Communication Presentation Skills
• Problem Solving Multitasking

Job Details

• Scheduled Weekly Hours: 48

Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.