Client Servicing Executive

Odigma; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Odigma is seeking an Account Manager to own key client relationships, translate business objectives into digital strategies, and drive meaningful outcomes across SEO, content, social, and paid media. You’ll work with internal teams to ensure alignment with client expectations and measurable impact.

You’ll collaborate with SEO, content, social, creative, and paid media teams to execute campaigns on schedule, monitor performance, and deliver insightful reports that highlight opportunities for

Qualifications

• 3–5 years of experience in Account Management, Client Servicing, or Digital Marketing in a digital agency or content-driven environment.
• Knowledge of digital marketing channels including SEO, content, social, and paid media.
• Exposure to high-volume content platforms and audience-focused ecosystems is a plus.

Responsibilities

• Act as the primary point of contact for clients and manage day-to-day communications.
• Develop marketing strategies aligned to client objectives and digital presence.
• Coordinate initiatives across SEO, social, paid media, content, and other channels.

Skills

Account management

Client servicing

Digital marketing

Tools

Google Analytics 4

Google Search Console

Google Ads

Meta Ads Manager

SEMrush

Ahrefs

Job description

About The Role

Great client relationships are built on strategy, communication, and a strong understanding of business goals.

We're looking for an Account Manager who can take ownership of key client relationships, translate business objectives into effective digital strategies, and drive meaningful outcomes. The role involves working with dynamic, content-driven digital platforms, understanding audience behaviour, identifying growth opportunities, and ensuring seamless execution across multiple digital marketing functions.

You’ll work closely with internal teams across SEO, content, social media, creative, and paid media to ensure every initiative is aligned with client expectations and delivers measurable impact.

If you’re someone who enjoys combining client management, digital strategy, data, and a little bit of problem-solving, we’d love to hear from you!

What You’ll Be Doing

• Act as the primary point of contact for clients, building strong relationships and ensuring effective day-to-day communication.


• Understand client business objectives, digital presence, target audiences, and evolving requirements to develop relevant marketing strategies.


• Plan and coordinate digital marketing initiatives across SEO, social media, paid campaigns, content, and other relevant channels.


• Work closely with internal teams to ensure timely execution of campaigns, content initiatives, and digital deliverables.


• Monitor website performance, audience engagement, traffic trends, and campaign metrics to identify opportunities for improvement.


• Analyse performance data and translate insights into actionable recommendations for better visibility, reach, and engagement.


• Prepare and present periodic performance reports, account updates, and strategic recommendations.


• Proactively identify opportunities to improve account performance, introduce new initiatives, and expand the scope of engagement.


• Manage project timelines, deliverables, budgets, and client expectations while ensuring smooth coordination across teams.


• Stay updated with digital trends, evolving audience behaviour, and platform developments to bring fresh ideas to the table.

What We’re Looking For

• 3–5 years of experience in Account Management, Client Servicing, or Digital Marketing, preferably in a digital agency or content-driven digital environment.


• A good understanding of digital marketing channels, particularly SEO, content marketing, social media, and paid media.


• Exposure to website-led businesses, high-volume content platforms, or audience-focused digital ecosystems would be an added advantage.


• Ability to understand website traffic, audience engagement, content performance, and digital growth metrics.


• Familiarity with tools such as Google Analytics 4, Google Search Console, Google Ads, Meta Ads Manager, SEMrush/Ahrefs, and reporting platforms.


• Excellent communication, presentation, and stakeholder management skills.


• Strong analytical thinking with the ability to interpret data and suggest practical solutions.


• Ability to manage multiple priorities while maintaining attention to detail and ownership.


• A proactive, organised, and solution-oriented approach to client management.

Why Join Us?

• Work on exciting digital accounts with diverse business objectives.


• Collaborate with teams across strategy, content, creative, SEO, and performance marketing.


• Take ownership of meaningful client relationships and contribute to their digital growth.


• Get opportunities to think strategically, experiment with ideas, and make a measurable impact.


• Be part of a fast-paced environment where initiative, ownership, and fresh thinking are valued.

Strong relationships. Smarter digital strategies. Meaningful impact.

Skills: ownership,account management,client servicing,client success,management,media & entertainment