Client Services Director

Dentsu International Americas, LLC; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Dentsu Creative in Bengaluru, India, is seeking a permanent, full-time Client Partner to provide strategic guidance and manage resources to meet the client’s marketing needs. You will be a trusted advisor, translating client insights into actionable strategies and leading day-to-day activities to move the business forward.

You will own client relationships, identify cross-sell opportunities, ensure profitable delivery, and lead a team aligned with client objectives and culture.

Responsibilities

• Manages the Business – delivers the service proposition to clients and full end to end management of the business on individual clients
• Relationship Management – owns the client relationships as per the defined relationship strategy for the client
• Proactively Identifies Client Development Opportunities – flags specific client cross sell and upsell opportunities
• Commercial and service ownership of client relationship – drives seamless delivery and profitability of account
• Team Management – manages and motivates team around the clients objectives and culture

Job description

The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met. They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day-to-day activities; proactively identify new business building insights and opportunities, manage, motivate and develop their team; work with other departments to develop and execute strategies that will build the Client’s business.

Job Description:

Key responsibilities:

• Manages the Business – delivers the service proposition to clients and full end to end management of the business on individual clients
• Relationship Management – owns the client relationships as per the defined relationship strategy for the client
• Proactively Identifies Client Development Opportunities – flags specific client cross sell and upsell opportunities
• Commercial and service ownership of client relationship – drives seamless delivery and profitability of account
• Team Management – manages and motivates team around the clients objectives and culture

Location: Bangalore

Brand: Dentsu Creative

Time Type: Full time

Contract Type: Permanent