Client Service Analyst, AS

Deutsche Bank AG; Ahmedabad District; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Leave policy

Parental leave

Childcare support

Certifications sponsorship

Employee assistance

Health insurance

Life insurance

Health screening

Job summary

Deutsche Bank AG in Ahmadabad, India is seeking a Client Service Analyst to support trade processing, transaction management, and regulatory compliance within front-to-back operations. You will ensure timely booking and settlement of trades, resolve breaks, and coordinate with clients and internal teams.

Strong Excel and English communication are essential for success in this role. This position offers growth opportunities, training, and a comprehensive benefits package as part of a global

Qualifications

• Graduation is the minimum qualification.
• 4–6 years of experience in Trade Operations, Treasury Operations, Banking Operations, or related field.
• Strong MS Excel and reporting tool skills.
• Excellent English communication and well-groomed appearance.

Responsibilities

• Process and monitor trade transactions across financial products.
• Ensure accurate booking, validation, and settlement within timelines.
• Investigate trade breaks and reconciliation issues.
• Coordinate with internal teams, counterparties, and clients.
• Monitor daily trade queues and fulfill SLAs.
• Prepare trade reports, MIS, and dashboards.
• Support regulatory reporting and compliance.
• Perform data quality checks and process improvements.
• Maintain documentation and adhere to control standards.

Skills

MS Excel

Reporting tools

English communication

Trade operations knowledge

Attention to detail

Education

Graduation

Job description

Job Title

Client Service Analyst

Corporate Title

Associate

Location

Ahmadabad, India

Role Description

Client Service to support trade processing, transaction management, and operational activities. The candidate will be responsible for ensuring timely and accurate execution of trade-related transactions, maintaining regulatory compliance, and supporting stakeholders across front, middle, and back-office functions. Liaising with clients and supporting their transaction related queries Building relationships and operations where needed Ensuring adherence to internal policies and external legal/regulatory frameworks.

What we’ll offer you

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Process and monitor trade transactions across various financial products.
• Ensure accurate booking, validation, and settlement of trades within agreed timelines.
• Investigate and resolve trade breaks, exceptions, and reconciliation issues.
• Coordinate with internal teams, counterparties, and clients for transaction-related queries.
• Monitor daily trade queues and ensure adherence to service level agreements (SLAs).
• Prepare and maintain trade reports, MIS, and operational dashboards.
• Support regulatory reporting and compliance requirements.
• Perform periodic reviews and quality checks to ensure data accuracy.
• Participate in process improvement initiatives and automation projects.
• Maintain proper documentation and ensure adherence to internal policies and control standards.

Skills and Experience

• Minimum qualification required is Graduation.
• Minimum Exp should be 4 to 6 years experience in Trade Operations, Treasury Operations, Banking Operations, or a related field.
• Understanding of trade lifecycle, settlements, payments, and reconciliations.
• Proficiency in MS Excel and reporting tools.
• Candidate should have excellent communication in English and well groomed.

Preferred Skills

• Knowledge of SWIFT messages, remittances, trade finance, foreign exchange, or treasury products.
• Experience with banking systems and trade processing platforms.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and operational risk awareness.
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you

Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information: https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division. Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security.

More information at: Deutsche Bank Careers (db.com)