Client Relationship Manager

Tax Connect Advisory; Kolkata; On-site; INR 500,000 - 800,000; Full time

Benefits offered by this job

Medical insurance

Travel Reimbursement

Job summary

Tax Connect Advisory in Kolkata seeks a client-focused professional to manage stakeholders and client communications, oversee invoicing and process improvements, and handle engagement letters and the orderbook. The role aims to optimize revenue streams and drive client satisfaction.

The candidate will develop and oversee a client feedback system and coordinate post-sales activities to ensure seamless service delivery and strong relationships with clients.

Qualifications

• Candidate is customer-focused with strong communication skills.
• Experience in client relationship management and post-sales coordination.
• Ability to resolve issues and deliver positive customer experiences.

Responsibilities

• Stakeholder management & Communication
• Client Invoicing, Handling and Process Development
• Handling Engagement Letters, Client Call book & Orderbook
• Revenue Stream Optimization
• Develop & Handle Client Feedback system

Skills

Client communication

Relationship management

Post-sales coordination

Issue resolution

Job description

• 1. Stake Holder Management & Communication
• 2.Client Invoicing, Handling and Process Development
• 3. Handling Engagement Letters, Client Call book & Orderbook
• 4. Revenue Stream Optimization
• 5. Develop & Handle Client Feedback system

Required Candidate profile

Customer-focused professional skilled in client communication, relationship management, post-sales coordination, issue resolution, and delivering positive customer experiences.

Perks and benefits

• Medical insurance
• Travel Reimbursement