Client Relationship Management - Support(Apprentice-12 Months)

HSBC; Mumbai; On-site; INR 134,000 - 201,000; Full time

Benefits offered by this job

Certificate of Proficiency (Apprentice

Job summary

HSBC International Mid-Market (IMM) in India is seeking graduates for a 1-year Apprenticeship. You will work on cross-functional initiatives, support relationship management, credit analysis and business operations while onboarding new to bank clients.

You will gain exposure to real-time banking workflows, stakeholder management and on-the-job training, with a view toward long-term opportunities within HSBC.

Qualifications

• Recent graduates with relevant skill set.
• Strong verbal and written communication skills.
• Ability to learn fast.
• Proficiency in MS Office tools (Excel, PowerPoint, Word).
• Analytical mindset with attention to detail.
• A team player who is adaptable, curious, and self-motivated.
• Ability to work in a fast-paced and evolving environment.

Responsibilities

• On-board new to bank customers and manage the IMM portfolio.
• Support Corporate Manager in executing initiatives and projects.
• Acquire, retain and grow IMM customer relationships in line with HSBC policies.
• Learn credit analysis and generic banking operations during the apprenticeship.

Skills

MS Office

Tools

MS Office

Job description

Some Careers Open More Doors Than Others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptor

HSBC International Mid-Market (IMM) is a division within HSBC that focuses on serving corporate clients with a range of banking services. This includes multi-currency business accounts, payments and cash management, global trade and receivables finance, and various financing solutions. HSBC IMM provides dedicated relationship managers and business specialists in over 60 countries and territories to support and advise clients.

The role holder is expected to on‑board new to bank, manage the portfolio while supporting a Corporate Manager.

They will acquire, retain, and grow the IMM customer relationships for HSBC while adhering to the Group values, business strategy, operational policies, regulatory requirements and risk management practices.

About The Role

We are looking for dynamic and driven graduates to join our team. In this role, you will work on diverse business initiatives, supporting cross-functional teams in executing high-impact projects. This is a great opportunity for individuals who are keen to build a strong foundation in relationship management, credit analysis and business operations.

What We’re Looking For

• Recent graduates with relevant skill set
• Strong verbal and written communication skills
• Ability to learn fast
• Proficiency in MS Office tools (Excel, PowerPoint, Word)
• Analytical mindset with attention to detail
• A team player who is adaptable, curious, and self-motivated
• Ability to work in a fast‑paced and evolving environment

Good To Have

• Relevant Internship experience

What You’ll Gain

• Exposure to real-time business environment and stakeholder management
• On‑the‑job learning of corporate banking lifecycle and execution models
• Opportunity to build foundational skills in communication, collaboration, and structured thinking
• Pathway to explore long‑term career opportunities in banking

As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision‑making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

Additional Notes

Familiarity with AI-enabled tools is an advantage.

Additional Information

The tenure of the Apprentice will be 1 (one) year as defined under Apprentices Act, 1961 and Apprenticeship Rules 1992 amended from time to time. All Apprentices engaged by the Bank will also be featured in NATS portal as an ‘Apprentice’. By virtue of them being covered under the provisions of the Act, a candidate profile will be created for each apprentice in the NATS portal, which will be available to them for viewing. On completion of the one-year Apprenticeship tenure, a Certificate of Proficiency will be issued to the apprentice by the Govt. of India, as applicable under the Act and the enrollment under the Apprenticeship Act will cease. All other clauses regarding the tenure of engagement as an Apprentice with HSBC will stand as mentioned in the offer letter issued by the Bank at the time of joining.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India