International Product Support-Apprentice-12 Months

HSBC; Mumbai; On-site; INR 134,000 - 201,000; Full time

Benefits offered by this job

Certificate of Proficiency (Apprentice

NATS portal profile

Job summary

HSBC in Mumbai is offering an Apprenticeship for a Portfolio Support Manager role within the product team. You will perform data analysis, prepare insights, and support portfolio strategies while engaging with stakeholders to drive project success.

The one-year apprenticeship under the Apprentices Act includes government certification and placement on the NATS portal, with mentorship and exposure to CRM, Excel and Power BI tools.

Qualifications

• Excellent analytical and problem-solving skills.
• Basic understanding of NRI banking products and services.
• Strong knowledge of Excel, Power BI and CRM tools.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Analyze data to derive actionable insights.
• Prepare reports and provide recommendations to stakeholders.
• Support portfolio management with KPI tracking and progress reporting.
• Collaborate with cross-functional teams to drive project success.

Skills

Analytical Skills

Communication Skills

Strategic Thinking

Collaboration

Attention to Detail

Problem-Solving

Time Management

Performance Monitoring

Reporting

Tools

Advanced Excel

Power BI

CRM tools

Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Job Introduction

Business Portfolio support is integral to the product team, tasked with managing and optimizing the product portfolio strategically. This role demands a strong analytical mindset to evaluate market trends, assess product performance, and identify growth opportunities. The portfolio support manager will work closely with cross-functional teams to ensure alignment with business objectives and facilitate the successful execution of product strategies. Responsibilities include conducting comprehensive data analysis, preparing insightful reports, and providing actionable recommendations to enhance portfolio value. Portfolio Support Manager will oversee operational activities and involves engaging with stakeholders to foster collaboration and drive project success.

Principal Responsibilities

• Analytical Skills: Ability to interpret complex data and derive actionable insights.
• Communication Skills: Strong verbal and written skills to effectively convey findings and recommendations.
• Strategic Thinking: Capability to align product strategies with business objectives and market trends.
• Collaboration: Experience working with cross-functional teams to drive project success.
• Attention to Detail: Precision in data analysis and report preparation.
• Problem-Solving: Aptitude for identifying challenges and proposing effective solutions.
• Time Management: Ability to manage multiple tasks and projects efficiently in a fast-paced environment.
• Performance Monitoring: Establish metrics and KPIs to track project progress and performance, ensuring continuous improvement.
• Reporting and Documentation: Prepare comprehensive reports and documentation to delivery business updates and outcomes to stakeholders

Education Qualifications / Certifications and Requirements

Knowledge / Experience

• Excellent analytical and problem-solving skills.
• Basic understanding of NRI banking products and services.
• Strong understand of advance excel, Power BI & CRM tools.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.

Skills

• Technical Proficiency: Familiarity with project management software and tools to streamline processes and enhance productivity.
• Strategic Thinking: Ability to think strategically and align project goals with broader organizational objectives.
• Adaptability: Demonstrated ability to adapt to changing circumstances and manage multiple priorities effectively.

Additional Information

Additional Information The tenure of the Apprentice will be 1 (one) year as defined under Apprentices Act, 1961 and Apprenticeship Rules 1992 amended from time to time. All Apprentices engaged by the Bank will also be featured in NATS portal as an ‘Apprentice’. By virtue of them being covered under the provisions of the Act, a candidate profile will be created for each apprentice in the NATS portal, which will be available to them for viewing. On completion of the one-year Apprenticeship tenure, a Certificate of Proficiency will be issued to the apprentice by the Govt. of India, as applicable under the Act and the enrollment under the Apprenticeship Act will cease. All other clauses regarding the tenure of engagement as an Apprentice with HSBC will stand as mentioned in the offer letter issued by the Bank at the time of joining.

Pro-tip

Familiarity with AI-enabled tools is an advantage.

• Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision‑making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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