Client Relationship Executive

Pavitra Rishta Match Making Services Llp; Kolkata District; On-site; INR 350,000 - 600,000; Full time

Benefits offered by this job

Competitive Fixed Salary

Uncapped Incentives

Data support from company

Professional work culture

Job summary

Pavitra Rishta Match Making is seeking a dynamic Senior Telesales Executive cum Client Relationship Manager to drive outbound calls, understand client requirements, and pitch premium matrimonial packages. The role emphasizes converting leads into sales and maintaining long-term relationships with clients.

Experience in the Matrimony sector or a target-driven telesales environment is mandatory, with exceptional Hindi communication skills.

Qualifications

• Solid experience in Telesales, Inside Sales, or Telemarketing is mandatory.
• Prior experience in the Matrimony sector or a target-driven telesales environment is mandatory.
• Outstanding verbal communication skills in Hindi are strictly required.

Responsibilities

• Make professional outbound calls using verified data to connect with prospects seeking matchmaking services.
• Meet and exceed daily, weekly, and monthly sales targets independently.
• Act as a dedicated relationship manager for onboarded clients with high confidentiality.
• Explain the value proposition of customized packages and handle objections professionally.
• Maintain accurate records of call interactions, follow-ups, and payment statuses.
• Provide excellent after-sales support to drive renewals and referrals.

Skills

Telesales

Inside Sales

Telemarketing

Job description

Company Name:

Pavitra Rishta Match Making

Role:

Senior Telesales Executive cum Client Relationship

Industry:

Matrimonial Services / Consumer Services

Functional Area:

Sales, Business Development, Client Relationship Management

Employment Type:

Full-time, Permanent

Job Location:

Mahatma Gandhi Road

Work Mode:

Work from Office

Shift/Timing:

10 AM -7 PM

Age Limit:

No Age Bar

Job Summary:

Pavitra Rishta Match Making is seeking a dynamic, target-driven, and experienced Senior Telesales Executive cum Client Relationship Manager. In this role, you will be responsible for handling outbound calls to prospective clients using filtered data provided by the company. Your primary focus will be understanding client requirements, pitching our premium matrimonial matchmaking packages, converting leads into sales, and maintaining long-term relationships with clients.Prior experience in the matrimonial sector or a target-driven telesales environment is mandatory. Outstanding verbal communication skills in Hindi are strictly required for this position.

Key Roles & Responsibilities

• Outbound Calling & Sales Conversion: Make professional outbound calls using the verified data sheets provided by the company to connect with prospects looking for matchmaking services.
• Target Achievement: Meet and exceed daily, weekly, and monthly sales targets independently. Maintain a consistent track record of closing deals.
• Client Relationship Management: Act as a dedicated relationship manager for onboarded clients. Understand their matchmaking preferences, handle their profiles with high confidentiality, and assist them through their matchmaking journey.
• Consultative Pitching: Explain the value proposition of Pavitra Rishta's customized packages clearly, handling client objections gracefully and professionally.
• Data & Pipeline Management: Maintain clean and updated accurate records of all call interactions, follow-up schedules, and payment statuses in the internal tracking sheet or CRM.
• Customer Retention: Provide excellent after-sales support to ensure high customer satisfaction, driving renewals and word-of-mouth referrals.

Preferred Candidate Profile

• Experience (Mandatory): Solid experience in Telesales, Inside Sales, or Telemarketing. Previous experience specifically within the Matrimony sector or related high-interaction consumer sectors (e.g., Insurance, Real Estate, Banking, Education Course Sales) is strictly mandatory.
• Language Proficiency (Mandatory): Complete professional fluency in Hindi is mandatory. Candidates must have excellent articulation, active listening skills, and a polite, persuasive phone etiquette.
• Target-Driven Mindset: Must be highly self-motivated with a proven ability to meet and handle individual revenue targets without constant supervision.
• Age Limit: No Age Bar. We welcome experienced professionals of any age who possess the energy, maturity, and capability to close sales and manage sensitive client relationships.
• Work Setup & Flexibility: Must be comfortable working in a standard Work from Office model and adaptable to flexible timings to accommodate client availability (especially during weekends or evening hours if required to close deals).
• Interpersonal Skills: Strong empathy, patience, and emotional intelligence, as matchmaking involves dealing with sensitive family matters.

What We Offer

• Competitive Fixed Salary + Highly Rewarding, Uncapped Incentive Structure based on target achievements.
• Pre-vetted, high-quality outbound data support provided entirely by the company.
• A professional, respectful, and growing work culture.
• Flexibility in operational hours to balance professional commitments and targets.

Key Skills / Keywords for Naukri Posting

Telesales, Outbound Sales, Client Relationship Manager, Matrimony Sales, Inside Sales, Relationship Executive, Lead Conversion, Hindi Telecalling, Direct Sales, Target Driven.