Client Lead / CRM

Quagmire IT Services LLP; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Quagmire IT Services LLP in Hyderabad is seeking CA Inter/CA finalist or MBA-Finance candidates with 8+ years of experience, including 6+ years in a BPO environment. You will handle end-to-end bookkeeping, payroll, payables and receivables, and prepare monthly financial statements for multiple clients.

The role emphasizes client engagement, stakeholder liaison, and leadership to mentor a team while ensuring compliance with statutory obligations and timely reporting.

Qualifications

• Candidates with CA Inter or CA finalist or MBA-Finance
• 8+ years of overall experience in accounting/finance
• Minimum 6 years in a BPO environment with process-driven operations
• Experience in preparing monthly financial statements for multiple clients
• Experience handling Payroll, Payables, Receivables and closing books
• Experience working with clients and stakeholders, incl. foreign/m stakes

Responsibilities

• Provide client support and ensure timelines and quality standards for deliverables
• Interact directly with clients and stakeholders
• Develop and document accounting knowledge across Payroll, AR and AP
• Review monthly financial statements and management reports
• Ensure compliance with relevant requirements (ATO, OSR, Superannuation)
• Mentor and lead the team, troubleshoot and solve problems
• Manage workflow according to deadlines and client priorities
• Maintain accurate tracking of client accounts and communications

Skills

Numerical reasoning

Fast learner

Policy adherence

Client relationship

Team leadership

Attention to detail

Multitasking

English communication

Accounting software

Microsoft Office

Education

CA Inter

CA finalist

MBA-Finance

Tools

Microsoft Excel

Accounting software

MS Office

Job description

We are looking for dynamic CA Inter or CA finalist or MBA-Finance candidates to join our client at Hyderabad, TSwho areExperienced 8+ years & withRelevant Experience Min. 6 years of experience in a BPO type environment, performing in aprocess-driven environment with proven Client Relationship, Team Leadand management skills

Job Description :

We are looking for people who are:

• Great at numerical reasoning
• Fast learners
• Dedicated to following policies and procedures
• Driven to achieve
• Able to manage and prioritize workflow
• Team players
• Committed to quality service and client relationships
• Energetic, fast paced workers who can multi-task
• Display a positive attitude
• Focused on attention to detail
• Able to motivate and lead a team
• Experience in preparing monthly financial statements for multiple clients
• Should have experience in working directly with clients and stakeholders
• Experience with Australian accounting, taxation and clients, preferable but notessential
• End-to-end bookkeeping and accounting experience including Payroll, Payableand Receivables. Also, must have knowledge of closing books and month/year endreporting
• Expertise in preparing and reviewing monthly financial statements with varianceanalysis for multiple clients
• High level multitasking and prioritization skills
• Fluent professional spoken and written English communication
• Demonstrated confidence and capabilities across various computer systems
• including accounting software and Microsoft office

Role Accountabilities

• Provide support and assistance to our clients meeting timelines and quality standards for deliverables and attending to client queries.
• Work and communicate directly with clients and stakeholders.
• Develop detailed overall accounting knowledge including but not limited to; Payroll, Accounts Receivable and Accounts Payable processes.
• Develop expertise in reviewing monthly Financial statements and Management reports.
• Develop in-depth knowledge of ATO, OSR, Superannuation and other related compliance obligations and tasks to assist the team in maintaining a consistent adherence to said obligations.
• Train, motivate, mentor and lead your team. Help the team in troubleshooting and problem solving and lead by example with impeccable communication skills,
• systems and accounting knowledge and supporting Quantacos culture of choice.
• Manage workflow effectively and efficiently based on evolving deadlines, priorities and client expectations.
• High level understanding of all relevant client accounts
• Daily interactions with clients and Quantaco management, using impeccable English and Manage and prioritize workflow based on client requirements and resources available along with the natural evolving needs of our clients.
• Track, coordinate, and communicate your own workflow and associated timelines with all invested parties proactively and on a regular basis.
• Multitask and manage various requests from different clients with 100% accuracy and attention to detail.
• Any other accountabilities or duties as directed by your supervisor which are within the limits of the employees skill, competence and training.

NOTE : Hyderabad locale with 15 - 20 days notice period are prefered.